Home Depot and Lowe’s have long been known to offer a 10% holiday discount to military members and their families, and in many cases veterans and retirees. These promotions were usually limited to the main military holidays such as Memorial Day, Fourth of July, and Veterans Day. Well, no longer – both companies have just announced these offers are available every day of the week! Additionally, you may be able to find discounts online at Lowes.com and savings at HomeDepot.com.
Military Discount Eligibility: Please read the discount information closely, as these discounts may or may not be available to all military veterans on a daily basis.
Home Depot 10% Military Discount
Where one goes the other will follow. Home Depot and Lowe’s are notorious for attempting to undercut their competition, and it is easy to use their deals against each other – try it, just go into a Lowe’s or Home Depot with the flier from the other store and you can almost always get a price match.
The Home Depot 10% military discount was also originally focused on the major veterans holidays, but they followed Lowe’s lead. Again, you should expect to have a proper military ID and except certain limitations on dollar values, online shopping and more. But it’s still a great deal!
Home Depot Military Discount Policy
Some military members and veterans have reported not being able to receive a 10% discount when shopping at Home Depot. I have seen multiple instances where Home Depot advertises the discount, but they don’t officially have the discount listed on their website. An online customer service rep recently gave me this information about Home Depot military discounts:
The Home Depot offers a year-round, 10 percent discount, up to a $500 maximum, at our U.S. stores to all active duty military personnel, reservists, retired or disabled veterans and their immediate families. We offer this discount to thank them for their outstanding service to this nation and to help make their homes more comfortable and safe. Customers requesting the discount should present a valid military ID.
In addition, a 10 percent discount is also offered in recognition of Memorial Day, Fourth of July, Labor Day and Veterans Day at all U.S. Home Depot stores for all other military veterans. (source)
I also contacted a Home Depot customer service rep online and she gave me this response:
We proudly offer Active and Veteran military a 10% discount on their online or in store purchases. Please contact Online Customer Care at 1-800-430-3376 and place your online order over the phone for a immediate discount or bring your ID to your local Home Depot. However, this may not be used in combination with any other sale prices or discounts.
This was the first mention I had heard of being able to receive a military discount online, but it’s worth trying to contact Online Customer Care to see if you can get the discount.
Other people have mentioned not being able to receive the discount for in-store purchases. Apparently it often comes down to manager approval, so it is most likely on a store by store basis. Please share your experiences below.
HomeDepot.com Coupon Codes
Lowe’s 10% Military Discount Policy
Lowe’s now offers a 10% military discount to all active duty military members, members of the Guard and Reserve, retired military members and their immediate family members. The 10% Lowe’s discount also applies to disabled veterans and their families. Here is the specific discount information:
To qualify for the Everyday 10% Military Discount, you must: Be currently serving in, or retired from, a qualifying branch of the Armed Services, or be the immediate family member of someone who is and have a valid military ID Card. Or: Be a veteran who receives VA benefits and have a valid Veteran Identification Card (VIC).
We honor all Veterans on three specific holidays: Memorial Day, 4th of July and Veterans Day. During these three holiday weekends, we extend the discount to all veterans who served honorably and who present a valid Form DD214 or other proof of service. The Lowe’s Military Discount is extended to the Veteran community on these three holidays only. (source)
To be eligible for the everyday 10% discount you will need a valid, government-issued military ID card. All other military veterans will still be able to receive the discount on the Memorial Day, Fourth of July and Veterans Day weekends. The discount applies to in-stock and special-order purchases up to $5,000, but it excludes sales via Lowes.com and purchases of services or gift cards.
Keep in mind you may be able to find discounts at the Lowe’s.com website. Just follow the link or click on the banner below to access these deals. The best part is that you can view inventory and complete your order online, then visit the store and pick up the item. That way you don’t waste a trip only to find out they didn’t have your item in stock.
Don’t forget to shop around. If Home Depot or Lowe’s doesn’t honor the military discount, then compare prices with other stores, including playing Home Depot and Lowe’s against each other (they almost always honor coupons and offers from the other store). There are plenty of home improvement coupons available from various stores.
Comments
Barry Leach is 100% correct. For a couple of instances I was able to use my DD214 to show and prove I am a military veteran. I went to a different register and was refused. When I wrote to Lowe’s there answer was that I needed to provide a military ID. Barry is correct … an 18 year old who is in the guard and who may not be a vet gets a 10% discount but I am a Vietnam vet who gets nothing even though I can prove I am a vet. Thanks Lowe’s …. for absolutely nothing !!!
So because I hae not been shot at in combat does not make me a vet even though I currently serve in the military? Your crazy? Bad enough your screwing me on social security and medicare but know you want to complain about the 10% discount I get?
Thanks
i served in the navy 7/63 -5/67, veteran of the vietnam war, have my old reserve card from 69, got refused by home depot for the discount ,they said i must have the red white and blue card to get the benifit. i went to va service officer in indian river county florida. you can only get the card if you use the va insurance. it is for the select few. mark dedrick florida
There is a hole in Home Depot’s Veteran Discount policy. Home Depot offers a discount to military members and their families, and in many cases veterans and retirees. The problem is you need wither a military ID card, or a United States Uniformed Services Privilege and Identification Card. You can only get one of these if you retire from the military.
In my case I have 10 years active duty USAF first, and 25 years USAF Civil Service after active duty. I retired with combined service. I am not retired military, but I don’t thnk there is a question that I am a veteran. I have a Retirement Services Reference Card with a CSA number but that is not good enough for Home Depot because it does not have a picture on it. I cannot get my due and well deserved discount at Home Depot.
I am also a Vietnam veteran who cannot get the military discount at Lowes. They require a picture VA identifaction card. I am currently applying for one even though my local VA office in Lexington, KY tells me that Lowes will accept a DD214 as proof of service. Not true! Lowes refuses to accept my DD214 and drivers license as proof of service. However, Home Depot does accept my DD214, so I exclusively shop there and refuse to shop at Lowes.
I recently went to the home depot in Bradenton Fl. I asked about the discount, they said I had to be active with military ID. I am a Viet Nam vet. No discount for me.
I,am a Navy Veteran who just went through this same situation at a Home Depot in Fenton,Mi. They said they have a new policy now and you have to be on active duty to get the discount. Might as well not even having the discount since the majority of active military are on military posts,or in another country and are not going into Home Depot shopping. Bottom line they do very little for the people who served their country,they apparently just want people to think they do. Home depot i guess don’t care about Veterans who stood up and served their country. The discount even if it did not amount to that much you felt someone cared.
My husband went to Home Depot where we have spent over $100,000 in recent years and he was declined a military discount on Thursday, February 10, 2011. He was told that they only offer it to active and retired Military. He is a Vietnam veteran. Most of us live on fixed income and this, to me, is a slap in the face. Lowe’s here we come. We are suggesting to all our friends that they boycott Home Depot (my girlfriend just ordered cabinets from Home Depot and cancelled her order and went to Lowe’s) once I told her what happened. This is greed pure and simple. This happened in Venice, Florida. Shame on you, Home Depot!!
I recently experienced the disrespect o f a Home Depot employee reciting the options that were employed by the company and stating that I needed twenty years of service and then being able to use the the discount policy only on veterans holidays. I showed my discharge papers, dog tag and drivers licence which I was told they did not qualify me. I have spent thousands of dollars at the depot prier to getting knowledge that as a veteran I would be eligible for the so called and now disputed 10% discount. The company executives that set the parameters for this program should get an education on business communication with future buying personnel.
After a year of receiving a 10% US Veterans discount at my local Home Depot, tonight I was refused the discount because my _Disabled_ American Veterans Card was expired. I specifically asked was it store policy to provide US Veterans a 10% discount on purchases. “Yes” the manager replied, “as long as the Veteran has an Active Military ID card and we only have that policy because we’re competing with Lowe’s 10% discount policy.” I asked to speak with her manager. “Pfft, I am the manager” was her reply. HOME DEPOT Please note: Veterans by definition are not Active Military. Define your policy and educate your employees, in particular your managers as to the intention of the discount. Apply the discount uniformly and fairly. This woman made me feel like I didn’t count and wasn’t a Disabled Veteran because my ID card had expired. Worse, she treated me like I was someone attempting to scam a 10% discount on a $20 bag of fertilizer. Whoops.
Last year I was a Home Depot stockholder. As a customer I spent over $1400 in Home Depot in 2010. It’s blunders like tonight’s treatment that will change my spending habits to add to Lowe’s bottom line whether they have a 10% Military discount or not.
I
I just left the home depot in Punta Gorda, Fl. for the second time today. The first time I was given the 10% when I showed my VA card. The last time I was refused because my card does not say active on it. Obviously Home Depot does not have a consistant policy toward the veterans who did what their country asked of them so H.D. could have the freedom to do its business in a free country. My thanks to H.D. for its respect for the veterans in our country.
I served in the U.S. Navy during WWII, and had been receiving Home Depots 10% discount for Veterans here in Venice, Fl. for the past year. Yesterday when I reached the register and showed my Department of Veterans Affairs, I.
D. card (which I had always done in the past) I was advised that I did not QUALIFY for the discount.
The cashier then displayed placque with several I.D. cards, (non of which I do not recall ever having seen before) So Long Home Depot, there are many other places to shop that are not Patriotic on a part time basis.
Just made a very small purchase at Home Depot in Louisivlle KY. As I was checking out the young lady saw my verteran’s baseball cap. She thanked me for my service, and applied the 10% discount without my asking.
I recently heard that Home Depot gave a 10% discount to veterans. I am not active or retired military but am a USMC Viet Nam Vet. I got a veteran’s ID card from my county Veteran’s Service Agency and used it several times at Home Depot. Today I was told it is only good on holidays. I spend thousands every year at Home Depot. We just ordered $4000. plus in cabinets without shopping around even though I didn’t get the veteran’s discount for that purchase. Now I won’t be so loyal to Home Depot.
Was refused the 10% discount at Home Depot in Kansas City after showing both picture ID and my DD214. Although it probably means nothing to them, I will NEVER go back to Home Depot unless I need a SCREW.
The Home Depot in Hermitage, PA refused the 10% discount to me after showing the cashier my Department of Veterans Affairs ID Card. She promptly pulled out a sheet showing various ID cards, and apparently you must be “active” or “retired” according to their policy. If The Home Depot is going to use the term “Veteran”, it should apply to ALL Veterans. When I left The Home Depot with my $100.00 purchase, I went across the highway to Lowe’s to purchase a few items that weren’t available at Home Depot – and LOWE’S GLADLY ACCEPTED my Department of Veterans Affairs ID card and applied the 10% discount. Bye bye, Home Depot!
Went to home depot today and cashier refused my va id card becuause it didnt say service connected injury. I didnt know that if you were lucky enough to get out without being injured you are not considered a vet if you are going to offer something to veterans it should be for all vets. won’t shop there anymore
I went to the Home Depot store today and when I went to check-out was told that my Universal Veterans Health card no longer qualified me for the 10% discount I have been receiving for almost 18 months. Effective March 1, 2011, The Home Depot doesn’t give the discount to anyone but those on active duty , retirees and those whose Veteran’s Universal Health card has “service connected” written on it. That means that if you served your country, in many instances placed your life at risk, but are no longer on active duty , a retiree of the military or have a service connected injury, Home Depot no longer deems you worthy of their discount. I guess support and admiration of our service men and women is limited when it comes to their memory or, more importantly, their “bottom line”. I will no longer shop at Home Depot. Shame on them!
This pretty well says it like it is in plain English. I don’t find this difficult to understand at all.
The Home Depot Veterans Discount Program* (Updated)
As we announced earlier this year, we offer a year-round, 10 percent discount, up to a $500 maximum, at our U.S. stores to all active duty military personnel, reservists, retired or disabled veterans and their immediate families. We offer this discount to thank them for their outstanding service to this nation and to help make their homes more comfortable and safe. Customers requesting the discount should present a valid military ID.
My husband is a regular at Home Depot in Fuquay-Varina, NC.. All of the employees pretty much know him by sight since we moved to the area. He is at Home Depot at least once a week for a need for our house or to look at the tools. When he does shop there in the past he had used his military discount UNTIL TODAY when we were told that his card didn’t have the right color stripes on it. Like all others who have been posting he is retired from the military. What makes it even worst is the manager that was calleddown said that her retired husband’s card has the right color stripes whatever that means. It makes us so mad that they would treat a man who served for our county… their country with such disrespect. We will drive the ezra 15 minutes to Lowe’s from now on.
My husband is A Vietnam Veteran. Served there and has been out of service for over 40 years. We went to Home Depot a couple of years ago and one of their young sales staff saw my husbands Vietnam tag on his truck and asked if he got his 10%discount. We were not aware of this program, so went back in and was given the discount based on the tag on his truck. We have shopped their over Lowe’s. We bought items in February of this year and was given the 10% discount, but then came March and we ordered some bathroom fixtures and was tole that we were not eligible for the discount as my husband did not have a card. I sent a e-mail to Home Depot and got a form response, that we were not eligible. he is not a Vet. I am not happy when someone kicked any Vietnam Vet.
So Home Depot is not on our list of stores to shop any more.
I applaud Home Depot and Lowes recognizing those that are serving. I find it offensive, however, that they offer a discount to dependants that have never served a day. I feel slighted. I’ve spoken Home Depot and the only way they’ll change this disrespectful policy is for us to inundate them with our thoughts.
So call Lowes at: (336)658-4000
and Home Depot: (770) 433-8211
and tell them that you find it offensive that they provide better service to some that have never served as opposed to those that have served.
Cheers,
Gus
So your saying as a wife of an officer in the U.S. Army that has served 3 tours over seas that I don’t deserve a discount? I’m a dependant and have made MANY sacrifices while he was away!!! So your comment is very offensive to me and many others!!!
With all due respect, sam, you didn’t wear the uniform and put your life on the line.
Did you serve your family, and support your husband? Yes. No one doubts that. You made many sacrifices and contributed toward the welfare of your family, and therefore, indirectly toward the mission of defending our country. But don’t mistake that with putting your life on the line and actually being in the military. The support of spouses is essential to the welfare of the military and making sure the mission happens. But it isn’t the same as serving a tour of duty.
The issue at hand is that Home Depot offers spouses of retirees this benefit, but they don’t offer it to all military veterans, even those who can prove they served, or even that they were a POW or were injured in the line of duty. Unless you have a “retiree” card or are on Active Duty, there is a good chance a military veteran will be denied this discount, which is available to some people by benefit of marriage or birth. Keep in mind that not all card carrying spouses were married to a veteran while he was in the service either, making the sacrifice of being a military spouse an invalid argument in some instances.
No one doubts the sacrifice of military spouses. But to say that it is a greater sacrifice than your husband made during his 3 overseas tours, or the countless sacrifices similar military veterans made during their service is a gross overstatement. Being a military spouse is a thankless job, much like military service is at times. But is a life that is chosen, not forced – just like our voluntary military service. How do I know? Because I served in the military, and later “served” as a military spouse. I’ve been on both sides of the fence and know what it is like to wear the uniform and the apron. Military service, and being a military spouse, is both an honor and a privilege. But it is not an entitlement.
Phil – well said. Now if we could only convince the United States Courts of this. Since when a military spouse decides to cheat or leave their spouses while they are overseas fighting for our country the courts love to ensure that the non-military spouse leaches every dime from the service member in the form of alimony and retirement division. Not saying that some don’t deserve some form of payment – but in retirement division how can they possibly be entitled to half when they never once took a bullet or was fired upon for the need of our country.
Don’t get me wrong, military spouses are essential for successful defense of our country but there are times when they are entitled to far more than they deserve.
I believe spouses of active duty and reserve members should be included in the discount plan. I differ with the spouses of retirees receiving the benefit. I am retired from service, my ex-wife has a “retiree military dependent” ID due to the courts; how is she entitled to the discount? It should not be permitted to retiree spouses.
Respectfully;
Mike Allen
Retired Disabled Veteran, United States Navy
Eric, Phil, Mike, and Daniel Carrier — I was on active duty (met & married my husband), later I went into the reserve and now I’m a military spouse. Is that still not military enough for you? What I buy from Lowe’s and Home Depot is for our household — my husband and mine since my husband is still on active duty. No, he’s not going to come back from deployment to go to Lowe’s or Home Depot to purchase stuff for our household/family. Do you not realize how stupid you sound? And then the crap about cheating spouses. What the hell does your cheating wife have to do with Home Depot or Lowe’s? Cheaters cheat whether they’re a military spouse or not. And then that Daniel Carrier complaining about 18 year olds on active duty getting discount and saying they’re not military enough. Well, with that logic, you’re not military or you have anything to do with the military cause you’re not serving right now. What the hell does anyone’s age or if they’re new to the service have to do with whether they should get a military discount? All this for a damn 10% discount. Go attack Lowe’s or Home Depot for your little discount and stop attacking other military members and their families!
Military ID cards are only issued if the Veteran has Veterans Administration Medical benefits. Such card is NOT issued to all Veterans. Home Depot should have researched this when they decided to use the military ID as proof of service.
Under the current policy Home Depot veterans discount is NOT available to all Veterans. Shame on HD…
All of you complaining need to shut-up. Listen how child-like you sound. Boo Hoo….Poor Me…..I didn’t get the discount so they suck. SHUT YOUR MOUTH! You are NOT entitled to the discount! They do it even though they don’t have to. STOP WHINNING! And yes, I am a vet and do receive the discount at Lowes.
I became a employee at home depot seven years ago and they made a copy of my dd214. I used the 10% for six of the seven years and I have been told now the dd214 is not good anymore and I need a military card. Home depot recorded the dd214 and most likely received something for hiring a vet. I think they are just trying to get out of the 10 per cent off. I am still a employee at home depot. I worked with them in 3 different states . Now I am told my dd214 meant nothing.
I am not veteran ENOUGH for Home Depot. Never mind that I entered the military under the draft in 1975. Had number 81 when they called up to nearly #200 that very LAST year.
I did what I was told and kept my head down and never got shot or injured. I got out whole so I AM NOT ENOUGH OF A VETERAN FOR HOME DEPOT.
I understand that Home Depot does not have to give any discount to anyone, BUT when they start discriminating BETWEEN veterans that is the last straw. If you want to know what a veteran is, ASK A VETERAN OR ANYONE WHO EVER SERVED.
Take down your web page that lies about honoring veterans. I will never shop there again and I will give Home Depot all the FREE publicity that I can muster, albeit negative publicity. EVERY DAY!
Correction: Sorry, served 1972-75
I spend a lot of money at Lowe’s and Home Depot already but I just found out about this discount. I think this is great and nice of them to give back. Barry
Home Depot stores all around the country should have the same policy from corperate so if a veteran goes in to a hd in one town from one day to the next it should be the same and not at the whim of manger or clerks feeling about how they feel towards our veterans most of our men and women serving in uniform today are not around to benefif from this benefitt and when they are any little thing that can be given to them is a plus AMERICAN LEGION VFW DAV Post members with proper IDS should be ok!!!
I called Home depot online Customer care to find out if I get the 10% discount on a refrigerator sale. They told me they did not know but I would need to go into the store so I did. The appliance attendant told me Home Depot never gives vets discounts but another older attendant from a different department (cabinetry) confirmed that Home Depot does give 10% to vets. The attendant was perturbed wanted to know why becasue being a Home Depot employee he received no discount. I told him it was for my 30 years of Navel service to which he answered “that is what your pension is for”. He told me if he rings up the sale there at appliances he can see giving the discount so I said Id take it up front. At front before paying I specifically asked and was very clear about receiving both the sale price and military discount and they agreed. When I asked why the total amount did not look right they pointed out it was becasue I had also bought $65 worth of plywood but that the discount shown on the appliance invoice plus the amount shown on the register receipt shows 2 separate discounts. I believed them and being tired went home. The following day I decided to add up the amount using a calc and it turns out they had only given me 1 discount so I returned to the store and after studying the receipts was told that I was misinformed and that the reason why I only received 1 discount was becasue double dipping is not allowed and that it was confirmed with the same gentleman that wrote up the invoice. I told them I asked this question 4 times and all that was needed was an honest conservative answer, the truth something we veterans expect to be told the 1st time. I then told them to please cancel my order and that on principal must look elsewhere for my refrigerator.
My point is that I spent allot of time shopping to save and asking the right questions to get an honest question not sarcasm about my service and misleading answers to questions. I would have been glad to not buy if I received the right information. If Home depot would post it policy veterans and employees would not get frustrated with the policy employees think is unfair double dipping and veterans who just want a strait answer . Either post the policy in in the light of day or drop the policy all together.
Im a guy that hates changes. I purchased thousands of items from Home Depot to the tune of between $40,00 and $50,000 (US Dollars) I rebuilt 4 differant propertys that I own with my wife. About 5 months ago I was told by a friend I was intitled to a military discount at Home Depot or Lowes. I asked and yes I was given the discount on anything I purchased after that but only if I asked. 10% discount Very generious. I wish I had known sooner. I now am retird and unable to earn extra money. And I guess I am no longer qualified to receive a discount. If I wait for the next Holiday I may get the discount. Then again I may not. The truth of the matter seem to be if you dont need it you can get it. My brother has the use of one arm and one leg, Retited Navy. He can not save a dime at eather Home Depot or Lowes. Because of his disabilitys Hes unable to take advantage of there discount. All veterans should have the same treatment because one way or the other we payed with our time and life to keep the rest of the population free. Do not discriminate All vets are veterans.
DD214 should be enough proof. I was drafted in 1969, I had NO desire to be in the service. I did not want to go to Vietnam, but I did. It irks me that here in Colorado Springs many stores, ie: Lowes, Home Depot, Burger King, Chili’s, Walgreens, etc. offer the 10% discount to these active duty soldiers (who voluntarily signed up) stationed here, in the paradise of Colorado Springs, Co., but not me, while I remember the ratholes I lived in during my 2 years of service.
4/5/11 I WENT TO THE HOME DEPOT TODAY TO GET A PROPANE HOT WATER HEATER. THE CASHIER REFUSED TO GIVE ME THE VETERAN DISCOUNT. MY DD214 WAS NOT GOOD ANYMORE. I HAVE BEEN USING IT FROM FLORIDA TO NEW HAMPSHIRE WITH A PROBLEM. I NEEDED A VETERAN PHOTO ID. NOW. WELL I TOLD HER SHE COULD RESTOCK THE WATER HEATER. I WENT TO A PLUMBING SUPPLY HOUSE AND GOT A BETTER ONE FOR $150.00 LESS. THE HOME DEPOT CAN KISS MY ROSEY RED KOREAN VETERANS – - -.
It is April 7, 2011. I went to the Home Depot near my house this morning and was told the discount was no longer available unless it is a holiday.
I am a vet and have copy of my discharge papers.
Have used this document for over a year to get the 10% discount
Today ( 4/8/11) went to store and was refused because I do not have “an Army ID card.” After a useless attemt to explain to a semi literate cashier why there is no card, a so called manager was called who was even worse and absolutely could not comprehend was I was saying. Finally they relented just to get rid of me and gave me the discount which was a big $7!. As I was leaving they called me back and gave me a warning that next time I have to have a card!!!!. Amazing Think I will go to Lowes next time and see what happens.
Bill,
Look at it from their point of view. About 50 organizations told their members their cards were valid for discounts.. The program is for active, retired and disabled veterans. One utility company told Home Depot that all their workers were veterans. Civil Air Patrol was getting the discount. If those who served are to get the discount as intended those who did not need to be filtered out. Home Depot employees are not trained to identify DD214′s. They have a list and if you are not on it you don.t get the discount. If you are a disabled vet get a VA card. Also Lowes checked my VA ID for “service connected” yesterday. I have a disabled FREE pass for federal parks and forgot it one day and my VA card got me in. I would pay full price without question to not have earned “service connected” on my card.
I was not able to get a military discount from one of your store due to the fact I only have a copy of my DD 214 form which proves I served, she showed me some IDs she accepted and as a vet we don’t get a military ID card. Why is this? I served my country honorably and have a honorable discharge. If there is a place we can get your acceptable card let me know.
Home Depot and Lowes will both honor a VA card if you are a dis-abled veteran. Must say “service connected” on the card.
iI preseented my Department of Veterans affairs card at my local Homedepot and it was rejected. There was somthing writen below the photo on the example they had at the store. How can I remedy this situation?
I’am sorry I mis understood Ithought it was for all vets. honorable discharged.
FOR ALMOST A YEAR NOW I HAVE ENJOYED A 10% DISCOUNT FROM BOTH LOWES & HOME DEPOT. AT FIRST TEY ACCEPTED MY AMERICAM LEGION CARD THEN INFORMED THAT I MUST GET A COUNTY I.D (WHICH I OBTAINED) AND USED IT WEEKLY AT H.D. !!
JUST RECENTLY I HAVE BEEN NOTIFIED THAT I CAN NO LONGER GET THE DISCOUNT & H.D. UNLESS I AM ACTIVE / RETIRED / OR DISABLED ??? >>> I LEFT THE $165.00 ORDER ON THE COUNTER AT HOME DEPOT AND GAVE THEM A PIECE OF MY MIND & PROCEEDED TO GO “ACROSS THE STREET” TO LOWES WHERE I PICKED UP THE SAME ITEMS FOR $162.50 … PLUS A 10% DISCOUNT !!!!
SOME DAY H.D. WILL REALIZE THE POWER OF THE VETERANS OF AMERICA AND KEEP UP WITH LOWES !
UNTIL THEN YOU CAN FIND ME AT >>> LOWES <<<>> >> COMBAT IN THE 60′S IN VIET NAM !
FOR GOD & COUNTRY
THOMAS SCHNEPP ( SGT US ARMY 1962 -1965)
I USE TO GET 10% off at lowes and home depot with a white honorable dischared card, now they tell me the card has to be in red or blue.
US ARMY KOREA 1953/1955
does any one know how to get a red or blue card?
Home Depot says thanks for all you good men and women who served your country so they could enjoy the good life, wonder how many of the people who made this decision served their country, bet none.
I have received the Vet discount at Home Depot so many times they know me and don’t even ask for ID anymore. NOW (yesterday) they tell me I don’t qualify for it any more. Thanks Home Depot for the past and thanks for nothing in the future. I will try Lowe’s from no on.
I THINK THE BEST WAY TO GET BACK AT THESE HOMEDEPOTS
IS TO BRING IT TO THE ATTENTION OF THE NEWS MEDIA AND SHOW THE WORLD WHAT HOME DEPOT IS MADE OF. IN MY BOOK THEY SHOULD’NT BE LIVING IN THIS COUNTRY SINCE THEY ACT LIKE A BUNCH OF COMMUNIST.
It was nice of Home Depot and Lowes to honor our past services. I also did my active duty. I guess nothing says they have to honor vets in the first place however, as today, They would not accept 214 or the Red/white/blue veterans card. Said I must be on active duty now. I did say well lets see, I would not be here shopping at Home Depot if was on active duty…would be Afg or someplace..anyhow, they had to put the items back i had in buggy…I will just have to wait for memorial day or july 4 for my discount..but do thank them for honoring it in the past….never change horses in middle of stream as they did with this policy.
So it seems that HD has gone back to 4 times per year. I was in store today in Arlington,Tx and was denied the discount and told by the self checkout clerk that they were told that about two weeks ago. If this is true, I’ll bring my shopping to Lowes. I support those that support the US and the vets.
Employees of Home Depot receive a one-page summary of ID acceptible for the Veteran’s discount. If you are turned down for the discount, ask to see the training page. This summary has pictures about three ID cards at the top followed by about 20 lines of small print below. Employees seem to be looking at the ID cards but not the small print. About 60% of the way down the page, it says that a DD214 with a Photo ID qualifies for the discount. When I am told I do not qualify, I ask them to bring out this training brochure and sure enough I get the discount.
Thought I would share my experience with home depot yesterday.
Went to make a purchase, was told by cashier that the gentleman who was holding up the line I was in was just complaining about that and that the store no longer offered the military discount except for on certain holidays. She suggested completing the purchase and calling the number on the bottom of the reciept. I told her I would just go to Lowes who would price match home depot and give a 10% military discount.
On my way home I called and spoke to the manager Tommie to get some details on the Home Depot policy change because I had just used the discount the day before without any problem. Tommie supported what the cashier told me and said that the discount is no longer being offered except for on certain holidays.
I got home and googled “home depot military discount” and immediatly found the following on their website:
“All military personnel and veterans are eligible for a 10% discount during many national holidays such as Memorial Day, July 4th, Labor Day and Veteran’s Day.
In addition, the 10% discount is available to active and reserve military personnel, retired or disabled veterans and their spouses or dependent children every day, upon request.”
Being both a member of the Army Reserve and a Disabled Veteren I saw that I doubly qualified for the discount. I called the customer care line at 1 (800) 466-3337.
They repeated what the store manager had told me about the discount being offered only on holidays. I asked them to look up the policy on the website and they did and when they read the second sentence saying that “In addition, the 10% discount is available to active and reserve military personnel, retired or disabled veterans and their spouses or dependent children every day, upon request.” they asked me to hold to be connected to their corporate office.
After holding, there were two people on the line and one said she was passing me off to the other. The lady said “I am going to attempt to go over the Military Discount policy with you” and then began to read verbatum what was on the website.
After she read “In addition, the 10% discount is available to active and reserve military personnel, retired or disabled veterans and their spouses or dependent children every day, upon request.” I told her that is why I was calling because the stores were not honoring that.
She told me that this was supposed to be taken off the webpage and did not match the policies on her computer. I asked if the manager should have still honored what was on the webpage and she said yes. She took my name and number and said someone would call me back tomorow.
I then called the store back and asked for the manager. The lady answering the phone asked if was “about the military discount stuff” and I said yes. She asked if she could help and I said sure and asked her what she knew about the policy. She said she “knows it only works on holidays now”. I asked if she knew about the rest of the policy that was on the website and she said “no i didnt know I was going to be schooled on this”.
I asked for her name, which she said was Linda, and told Linda that I was not trying to “school” her but just ask her about a recent policy change in the company that she worked for. She calmed down and told me she would try to find the policy on the website. after a couple minutes she said she was having trouble hiding it because she did not have manager access. she put me on hold.
15 minutes later she picked back up and said she could never find the policy on the website. I told her that if she searched any search engine for “home depot military discount” that she would find it and she immediatly snapped at me that she tried that and does not have manager access.
I asked to speak with the manager and after another 10 minute hold was put on the phone with Tommie again. I told Tommie that I was the person he had spoken to earlier about the military discount and that I had read the policy on the website and that it was not consistant with what he had told me.
Tommie then told me that he knew what the website said but that he had been on a conference call on Monday and that the new rules for military discount had been clearly explained that no military discount should be honored except for certain holidays.
I asked Tommie if he was willing to honor the discount for the $10 stud finder I had wanted to buy earlier and he said no. I asked him again that even tho the website said that I was 100% eligible for a discount is he still refusing and he said yes.
It is clear to me that this is an attempt by a major corporation to use the sacricies made by military service members to appeal to the patriotic customer base without actually having to make any realistic attempt at following through.
As a prevoius commenter pointed out, if thier new policy is to only offer the discount on holidays for all military regardless of status, then it is many times more insulting than to not offer it all. Offering something 4 days out of the year that your biggest competitor offers 365 days out of the year is silly. Why would anyone military wait for 4 dif days a year to pay the same price and get same discount from the competitor?
It is clever what they trying to do… get the good exposure without having to pay any money for it, but in my mind it is criminal to exploit soldiers and service members that way.
Thanks for sharing, David. It’s unfortunate that Home Depot can’t be consistent with their policies. The good news is that Lowe’s is a little more accepting of the discounts, and you can usually find online discounts to both places, which can help save money, even if it isn’t in the form of a military discount.
Thanks for your service!
With Lowes new requirements some don’t even have to have served, just be connected. Your local contractor but not a Veteran?
“The Common Access Card (CAC) is a United States Department of Defense (DoD) smart card issued as standard identification for active-duty military personnel, reserve personnel, civilian employees, other non-DoD government employees, state employees of the National Guard, and eligible contractor personnel.”
I work for Home Depot and I have amazing customers. I am also the daughter, niece, and cousin of Veterans (and never expected nor wanted to have 10% off because of what somebody else did), I also have some of my best friends serving our country right now. With that being said, I do understand where you’re coming from and I do feel for you. However, I also understand that Home Depot does a lot for their customers in and outside of the warehouses. We are always donating to charities and getting involved with our communities. Yes the discount policy has changed. In my time working there, they’ve changed it from every day with ID, to every day with the proper VA cards, and now to proper VA cards only on the four veteran holidays (memorial day, labor day, independence day , and veterans day). None of the cashiers or any other associate in any department enjoy telling you “im sorry, we are no longer accepting that” only to get yelled at by dissatisfied customers. However, to keep food on the tables at home, we have to do what we are told to do. The recent change has happened because The Home Depot signed a contract to donate $30M to Veterans family and housing. You’d think being Veterans, and knowing just what goes on, that you’d be understanding and happy for your fellow veterans serving. They could be someone who was in your squads’ own son or daughter. Maybe even your own. I must say that I am quite shocked with the selfishness of some of our countrys’ men and women that we citizens look up to and appreciate saying “they dont need it” or “wheres my share” over 23 cents. So when you’re complaining about not getting your discount and saving some change or a couple dollars, remember that. Also remember the Police, Doctors, EMT’s, etc dont ever get a discount. Or four national holidays. And remember just what you faught for. It wasnt so you could save 10% on your purchases. So be appreciative when its given, and be accepting when it isnt.
Dear HD Cashier,
As I said earlier — I understand that Home Depot does not have to give any discount to anyone, BUT when they start discriminating BETWEEN veterans that is the last straw.
HD’s $30m donation is a drop in the bucket for this corporate giant so don’t be fooled into thinking that that is SOoo generous. HD is continuing to profit from the false mantle of “honoring veterans.” WE ALL WISH THAT HD WOULD STOP, …JUST STOP!
Take down all the lies about support for the military, for veterans etc. Take it all down HD, and quit trying to DIVIDE veterans by your discriminatory policies. We veterans don’t need THAT kind of assistance.
I AM NOT ENOUGH OF A VETERAN FOR HOME DEPOT.
Police, Dr.’s, EMT’s, etc all get to go home at the end of their shift to their homes and families. They also get paid substantially more for less hours (I’m not saying they’re paid well, just better than then E4 doing the same job for twice as long at half the pay rate). The charity donation is noble but in the end benefits only those who are already most likely to qualify for support from numerous other organizations. Most retired and disabled vets are living lives that are SUBSTANTIALLY worse than they would have been if they had instead chose to take a job at GM putting pop rivets in car doors.
Ironically however, home depot does give a 10% discount if you are moving. So apparently moving is more noble than military service? Lets face facts, the bottom line is home depot offers discounts as a way of generating and/or retaining customers. Moving discounts is a great way to do that. Unfortunately, so is giving vets but someone in the marketing dept apparently let their liberal bias undermine the company’s bottom line and now HD will continue to lose customers like myself because of it.
we were looking for a grill and home depot had the one we wanted, we usually always shop at Lowe’s and have never had a problem with the discount at Lowe’s. The first time we tried to purchase the grill from home depot my husband was denied the discount, using his VA card (they said it had to be a certain color) the one they are speaking of is a newer one and the VA has not gotten around to changing all of those over, my husband even ask if his retired car tag would work (you have to have everything to get one of those) and they said no. So we have to go come back later (more gas wasted) to bring back his DD214, there was no problem. However, he has never had a problem at Lowe’s with his VA card, if you have a VA card then obviously your are a Veteran. I do not think there is a problem at Lowe’s but Home Depot has a definate problem, either they need to honor the military veteran/active or not at all. and it seems it is more often not honored. Never has there been a problem at Lowe’s!
hey, Home Depot your DD214 is the absolute defining paper for everything. get a clue and be consistant!
In April, 2011 we attempted to purchase items at the Home Depot Store in Bainbridge, Georgia. I presented the cashier with the VA Card w/ Service Connected printed below my photograph and was promptly informed by the cashier that I was not eligible for the 10% discount. We promptly vacated the store to allow HD’s Affirmative Action, Equal Opportunity, Non-Veteran employee to restock the items that I DID NOT purchase as a result of her decision. Be advised, the population of Combat Veterans (combat wounded or not) in the USA vastly outnumber those currently serving on Active Duty, Reservists, and Retirees. Therefore, Home Depot’s hollow Military Discount Policy is actually more discrimanatory than it is beneficial. The notion that spouses /dependents / family pets that have never been deployed in combat qualify for a mere 10% discount over and beyond those who can substantiate actual combat service is absurd and ridiculous. Does Home Depot really appreciate my military service? No!
And I am willing to bet that there are no Combat Veterans in Home Depot’s Corporate Leadership.
down here in the Austin Texas area we are having the same problem with both Lowes and Home Depot not giving the veterans 10% discount “sometimes” Some employees will if you show them your dd214. I wonder if anyone at the corporate office every looks at all these comments on this web site? I know the local manager can’t change things himself, but he can pass this type of info up the chain of command. I know how it works I retired after being in retail management after 38 years with a national discount chain. When your in the store and they refuse you ask to speak to the manager. You might not get him but you might get the assistant manager on duty.