Comments on: Understanding USAA’s Subscriber Savings Account

By: Raynard

Raynard — Sat, 03 Apr 2010 21:30:16 +0000

USAA is the best bank if you dump and continuosly dump all your financial assets into their very big basket. Shop around, talk to your grandparents about where they bank and or invest.

They (your grandparent) have a lot to lose and don’t take a lot of risk. USAA will open doors but will remove the hinges if you make a economic mistake or shift your eggs around.

For what it’s worth, they’ve had a positive and negative impact on my life. I’d grade them 65% good and 35% bad. The thing is, the bad or 35% is very powerful and grossly negative. It just may be time to move on. I do thank them for all the positives and educating me with negatives.

By: Bobby

Bobby — Wed, 30 Dec 2009 03:06:50 +0000

Thanks for the reply Ryan.
1. His policy with them has been cancelled due to non payment. (20 year old with lack of responsiblity, he wrecked his truck afetr I took him off our policy last year)

2. They are aware he is not driving any of the vehicles.

The guy claimed that if he was living at home, which he comes and goes, I have to carry everyone on the policy that has a valid drivers lisense. I find this to be ridiculous. I am not concerned about the rates I am more concerned about my liability if he is under my policy. If he were involved in an accident I woulld/could still be liable because he is under my policy. Thanks

By: Ryan

Ryan — Wed, 30 Dec 2009 00:48:19 +0000

Bobby,

I can only think of two things going on here:

1.) It seems possible they meant that your 20 year old son would lose his coverage with them if he wasn’t added to your policy (if he has his own USAA policy).
2.) They may believe your 20 year old son is still using your vehicles, and they want him covered.

I would contact them and get clarification on their meaning. There is no reason they should drop your coverage for not wanting to add someone to your policy. But if they did, I would move on. You shouldn’t be forced to carry another legal adult on your policy, particularly if that person would cause a large increase in your rates.

By: Bobby

Bobby — Wed, 30 Dec 2009 00:25:33 +0000

I just received a call from USAA, I was told that if I did not add my 20 year old son on my policy that there was a chance that our policy would not be renewed. I removed our son 8 months ago because frankly he is not a responsible driver. He had his own ploicy and he has let it lapse. We have been with USAA for 15 years. Not a single ticket, late payment, or claim. We have 3 high dollar cars, an RV, Golf Cart, and 2 utility trailers. Our policies are about 1600 dollare every 6 months. It just not make sense to me that they can force me to add an adult to my policy that I don’t want on. He does not operate any of our vehicles. Anyone else hear about this. We have about 3000 built up in our SSA and i will be calling for quotes tomorrow elsewhere.

By: Bill

Bill — Sat, 12 Dec 2009 23:29:12 +0000

USAA is NOT what it once was…it has definitely become a vindictive large impersonal uncaring entity. fter 15 years my parents had one their first claim on their homeowners due to a power outage that caused food to go bad in their refrigerator. USAA cancelled their homewoners.

I had financial difficulties and had to file bankruptcy, and USAA cut off my online access to my insurnce and my abilioty to electronically pay my insurance bill with USAA. INCREDIBLE!! Cut off my electronic access to pay my USAA Insutrance bill on line? I have no idea who is making these policies, but I can’t image the Board of Directors and the Trustees would approve it. THis policy really reflects badly on USAA in my opinion.

By: Hunter

Hunter — Thu, 10 Dec 2009 04:52:45 +0000

I have recently filed for bankruptcy in order to try and save our home. I am discharging credit cards and surrendering a vehicle through USAA. In essence, they have stated to me in writing on a form that they will:

BLOCK ACCESS TO USAA.COM
REVOKE ELECTRONIC DELIVERY DOCUMENTS
TERMINATE WEB BILL PAY
And will start the process of discontinuing business relationshipe with me and my wife due to the violation of mutual trust and respect to fellow members.

I guess there goes my homeowners, life insurance, and vehicle insurance policies due to trying to survive, maintain our home and family and support our children. it does not make sense that they would cancel all my products and services, as I sent them an email to clarify in details. We have been good customers for years into financial chaos hit. Any other company would not be doing this as far as I know, I could be wrong. I guess it is Austa Luego USAA, cause I wont be back!!! If that is the case.

By: Dana

Dana — Thu, 13 Aug 2009 14:46:12 +0000

I was an a big fan of USAA, until I got into a car accident in which I was told that I would be not longer allow membership. Here is my question would I still get my SSA balance after 6 months. Total of about 1,700

By: Tony

Tony — Mon, 20 Jul 2009 19:27:25 +0000

I banked with USAA for over 3 years and had excellent service. That all changed when I had to file for Bankruptcy and USAA blocked my online access to my accounts. No notice from the bank or anything.I have since switched to Bank of America. I am very disappointed with how this was handled.

By: Ryan

Ryan — Wed, 15 Jul 2009 14:08:11 +0000

Steve, I understand your desire to leave, and it makes good sense. I use USAA because they are still competitive where I live. But I wouldn’t hesitate to go elsewhere if the rates were substantially different.

I also use USAA for my banking needs, and so far they have been great for that. But I also use a ING Direct and a local bank for my business. It’s never a bad idea to diversify.

By: Steve W

Steve W — Wed, 15 Jul 2009 05:56:43 +0000

I am in the process of leaving USAA. Started five years ago when they sent me to Progressive to insure my boat. Recently they quoted me a home insurnace premium, in Florida, for 110% of two other viable companies (they won’t directly insure in Florida). Lastly, they want to charge me an additional $150 month for auto insurance. I’m moving from snow/traffic/road rage Virginia to a gated sedate community in Florida. They have basically told me they don’t want my business. I think my SSA account has several thousand dollars in it. It will pay for all my insurance for next year. Yee Haa