The Department of Defense has announced that they will begin full replacement value for items lost, damaged, or stolen during PCS moves. The program will be phased in starting October 1, 2007, and will eventually cover all personal goods shipments to and from international destinations, within the continental US, and non-temporary storage.
This is a great change. The last time the military paid to move my goods, I had several hundred dollars worth of my belongings either damaged or stolen. Of course this wasn’t the military’s fault as they use commercial movers. But the claims process was a hassle.
The new process requires the military member to file a claim directly with the shipping provider. Previously, military members made a claim with their respective service’s claim office. This is a great improvement over the previous payment system, which involved multiple forms and used a complicated system of depreciation to determine replacement values.
It’s good to see the military doing more to benefit its members and families. For more information, contact your traffic and management office.