Understanding USAA’s Subscriber Savings Account

USAA is my favorite bank and the company my wife and I use to insure our home and autos. I have been a happy USAA customer for about 7 or 8 years now, and I don’t think I will ever leave them. I’ve had discussions with some of their other members and one thing there…
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USAA is my favorite bank and the company my wife and I use to insure our home and autos. I have been a happy USAA customer for about 7 or 8 years now, and I don’t think I will ever leave them.

I’ve had discussions with some of their other members and one thing there is always some misconception about is the Subscriber Savings Account belonging to each USAA member with a property and casualty policy.

USAA recently sent out SSA notices to their account holders, so I decided to take this opportunity to explain what they are.

Subscriber Savings Accounts

SSAs are a byproduct of the legal structure of USAA. One of the interesting features about USAA is that it is not a publicly owned company, USAA is actually member owned. This is important because it gives USAA different options for raising capital.

Publicly owned companies sell stock to raise capital; USAA holds its capital in member-owned SSAs. These funds are held in reserve for USAA to satisfy legal requirements and pay for catastrophic losses.

It’s your money, but it is held by USAA. An SSA is your money, but it isn’t a bank account. The money held is in an SSA under each member’s name, and remains there in the event USAA needs to use the money to pay insurance settlements or claims. Members are not able to make withdrawals or deposits to or from their SSA.

SSA Balance. Money allocated to your SSA depends on several factors, including a percentage of the member’s property and casualty premiums, USAA’s investment portfolio and performance, the member’s SSA balance (sometimes distributions are made on a percentage basis), longevity as a USAA member and more.

SSA Distributions. USAA board members have the option to make financial distributions to its members based on how well USAA’s investments performed, how much money each person has in their SSA, and a multitude of other factors.

How to get your SSA money back. There is no way to get your SSA funds back unless you close all of your property and casualty policies. Your SSA will be paid out about six months later. When my wife and I consolidated our policies after we got married, I received the balance of my SSA after closing my account – about $160. The good news is receiving your SSA funds is not generally taxable because it is considered a return on premiums. Be sure to check with a tax adviser for more details.

Distributions are not guaranteed. USAA has a track record of giving their members distributions, but it is important to note they are not guaranteed.

USAA Membership:

USAA membership is a privilege earned by those in uniform — and it’s a privilege that can be handed down to their children. Those eligible to join the association include:

  • Active-duty officers and enlisted military personnel;
  • Former spouses and adult children of USAA members;
  • National Guard and selected Reserve officers and enlisted personnel; and
  • Officer candidates in commissioning programs (Academy, ROTC, OCS/OTS).

If you think you may be eligible for membership, I highly recommend looking into it!

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About Ryan Guina

Ryan Guina is The Military Wallet's founder. He is a writer, small business owner, and entrepreneur. He served over six years on active duty in the USAF and is a current member of the Illinois Air National Guard.

Ryan started The Military Wallet in 2007 after separating from active duty military service and has been writing about financial, small business, and military benefits topics since then. He also writes about personal finance and investing at Cash Money Life.

Ryan uses Personal Capital to track and manage his finances. Personal Capital is a free software program that allows him to track his net worth, balance his investment portfolio, track his income and expenses, and much more. You can open a free Personal Capital account here.

Featured In: Ryan's writing has been featured in the following publications: Forbes, Military.com, US News & World Report, Yahoo Finance, Reserve & National Guard Magazine (print and online editions), Military Influencer Magazine, Cash Money Life, The Military Guide, USAA, Go Banking Rates, and many other publications.

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    These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.

  1. Von L.Blunt says

    I received a letter today saying in December they are going to apply $7.95 to my bill. Does this mean they will tack on an additional $7.95 so I have to pay more or are they going to deduct $7.95 my account. The letter is not clear.

    • Brittany Crocker says

      Hi Von, without seeing the letter, I couldn’t say for sure. Did you have a $7.95 debt from last year? If not, it may be an increase.

  2. Guy G. Troy says

    I want to change the current preference for receiving my Subscribers account check and Senior bonus check and have not been to figure out how to do it. Please give advice. Thanks

  3. E Crudele says

    My mother and father had USAA insurance for decades. My mom just died at age 94. Her subscriber account is almost $2,000. But it might as well be zero because every time I call I get a different story and am required to do a different step and then just maybe, just maybe they might give us her money. They even made me open an account with USAA. No matter what I do and who I talk to it’s never quite enough. What a racket. If it weren’t so much money I would have walked away long ago. I may still. Maybe this is what they are counting on. I’m 5 months into this project. At this point I dispise USAA.

  4. Roman Zawada says

    Hello, Ryan!

    I have over 10K in the SSA, in addition to the yearly payments and senior bonus due to over 40 years membership. I am considering switching to another insurance company and wonder if the 10K would be reimbursed after 6 months not being a member/having insurance policies with the USAA. Based on your article it appears that this is the case.

    Please let me know if this is correct.

    Best Regards,


  5. Frank Bayush says

    Ryan, why can USAA keep my $10k+ for 6 months after cancelling all my auto and home policies. 30 days would seem reasonable. I’m not with the company any longer so why can they continue to keep my money for their reserves? Is this an issue for the state insurance commission? Thx

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