Jackson Hewitt Review: Free Filing and Tax Prep Resources

The military often comes with complex tax situations, and Jackson Hewitt is well equipped to walk you through them with ease.
Advertising Disclosure.

Advertiser Disclosure: Opinions, reviews, analyses & recommendations are the author’s alone. This article may contain links from our advertisers. For more information, please see our Advertising Policy.

The Military Wallet has partnered with CardRatings for our coverage of credit card products. The Military Wallet and CardRatings may receive a commission from card issuers. Some or all of the card offers that appear on The Military Wallet are from advertisers. Compensation may impact how and where card products appear, but does not affect our editors’ opinions or evaluations. The Military Wallet does not include all card companies or all available card offers.

Jackson Hewitt taxes

Jackson Hewitt helps millions of people with their taxes every year.

They have several storefronts throughout the country, occupied by tax professionals who can both prepare and file taxes for anyone. Jackson Hewitt also offers an online filing service that can walk taxpayers through the preparation process.

They provide online services for circumstances including business owners, investments and itemized deductions.

They have a variety of packages to choose from and even offer a free version. It’s worth taking a look at their new plans and services to determine whether this company is right for you.

Jackson Hewitt Review: Key Features

Jackson Hewitt comes with a suite of features, providing individuals with everything they need to do their taxes on their own or enlist the help of a tax professional.

Seamless Interface

Jackson Hewitt Online has a beautiful user interface that is easy to navigate. If you prefer to do your entire tax return from start to finish, it will walk you through the process with prompts.

If you need to come back and finish parts of it later or if you prefer to jump back and forth between sections, each section is clearly labeled.

You have the flexibility to prepare your return in any way you’d like. When you’re ready to submit your return, Jackson Hewitt will prompt you to complete any sections you may have forgotten before you file.

Mobile-Friendly Forms

Preparing your tax return online has never been easier. The large text, smooth interface and big fields make it mobile-friendly as well. The system allows you to pop into your account on the phone if you need to make a quick update or continue your return on the move.

As more complex returns may require additional assistance, the online forms give you convenient options.

Maximum Refund and Accuracy Guarantees

The best online tax software platforms have a maximum refund guarantee, including Jackson Hewitt. They also offer an accuracy guarantee, ensuring that your tax return was prepared correctly.

If you are subject to a tax penalty from the IRS due to a calculation error on Jackson Hewitt’s part, they’ll issue a full refund.

Tax Calculators

Jackson Hewitt offers users a general calculator that can measure tax liability, as well as calculators for earned income tax credits and self-employment that can help you determine whether you’re eligible or subject to additional refunds and fees.


Jackson Hewitt now offers one price plan for all filers, regardless of the complexity of their returns. 

If you are self-employed, need to record small business income, rental income, capital gains or have more complicated tax situations, you may want to seek professional help before using the tool.

Jackson Hewitt also offers the option of filing online with a tax pro, who will do the work for you. You’ll need to answer a few questions and submit your tax forms to be matched with a tax pro and receive a price quote.


One price, guaranteed: Jackson Hewitt Online’s price of $25 includes both a federal and state return. You’re also guaranteed that price for two additional years.

Branch access: If you struggle with questions at any time during your tax document preparation, you can visit any of Jackson Hewitt’s physical branches for help. The process for switching from online to the office is easy and seamless.

Help database: Jackson Hewitt has a huge online database offering frequently asked questions, guides, tutorials and other helpful tools. If you need help filing your taxes but don’t want to drive to an office or pick up the phone, try their extensive help database first.

Email and phone support: If you can’t find what you need on the help database, Jackson Hewitt representatives will be happy to answer your questions through live chat or over the phone. You can reach them during business hours for assistance with your online forms.


If you used a different program to file your taxes last year, Jackson Hewitt can’t import it for you.  However, they make it easy to fill it out manually by guiding you through each field and explaining what you need to input.

File your tax return online with Jackson Hewitt

About Post Author

Get Instant Access
FREE Weekly Updates! Enter your information to join our mailing list.

Posted In:

Reader Interactions

Leave A Comment:


About the comments on this site:

These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.

The Military Wallet is a property of Three Creeks Media. Neither The Military Wallet nor Three Creeks Media are associated with or endorsed by the U.S. Departments of Defense or Veterans Affairs. The content on The Military Wallet is produced by Three Creeks Media, its partners, affiliates and contractors, any opinions or statements on The Military Wallet should not be attributed to the Dept. of Veterans Affairs, the Dept. of Defense or any governmental entity. If you have questions about Veteran programs offered through or by the Dept. of Veterans Affairs, please visit their website at va.gov. The content offered on The Military Wallet is for general informational purposes only and may not be relevant to any consumer’s specific situation, this content should not be construed as legal or financial advice. If you have questions of a specific nature consider consulting a financial professional, accountant or attorney to discuss. References to third-party products, rates and offers may change without notice.

Advertising Notice: The Military Wallet and Three Creeks Media, its parent and affiliate companies, may receive compensation through advertising placements on The Military Wallet; For any rankings or lists on this site, The Military Wallet may receive compensation from the companies being ranked and this compensation may affect how, where and in what order products and companies appear in the rankings and lists. If a ranking or list has a company noted to be a “partner” the indicated company is a corporate affiliate of The Military Wallet. No tables, rankings or lists are fully comprehensive and do not include all companies or available products.

Editorial Disclosure: Editorial content on The Military Wallet may include opinions. Any opinions are those of the author alone, and not those of an advertiser to the site nor of  The Military Wallet.