Home Depot and Lowes 10% Military Discount Available Everyday

Home Depot and Lowe’s have long been known to offer a 10% holiday discount to military members and their families, and in many cases veterans and retirees. These promotions were usually limited to the main military holidays such as Memorial Day, Fourth of July, and Veterans Day. Well, no longer – both companies have just announced these offers are available every day of the week! Additionally, you may be able to find discounts online at Lowes.com and savings at HomeDepot.com.

Military Discount Eligibility: Please read the discount information closely, as these discounts may or may not be available to all military veterans on a daily basis.

Home Depot 10% Military Discount

Where one goes the other will follow. Home Depot and Lowe’s are notorious for attempting to undercut their competition, and it is easy to use their deals against each other – try it, just go into a Lowe’s or Home Depot with the flier from the other store and you can almost always get a price match.

The Home Depot 10% military discount was also originally focused on the major veterans holidays, but they followed Lowe’s lead. Again, you should expect to have a proper military ID and except certain limitations on dollar values, online shopping and more. But it’s still a great deal!

Home Depot Military Discount Policy

Some military members and veterans have reported not being able to receive a 10% discount when shopping at Home Depot. I have seen multiple instances where Home Depot advertises the discount, but they don’t officially have the discount listed on their website. An online customer service rep recently gave me this information about Home Depot military discounts:





The Home Depot offers a year-round, 10 percent discount, up to a $500 maximum, at our U.S. stores to all active duty military personnel, reservists, retired or disabled veterans and their immediate families. We offer this discount to thank them for their outstanding service to this nation and to help make their homes more comfortable and safe. Customers requesting the discount should present a valid military ID.

In addition, a 10 percent discount is also offered in recognition of Memorial Day, Fourth of July, Labor Day and Veterans Day at all U.S. Home Depot stores for all other military veterans. (source)

I also contacted a Home Depot customer service rep online and she gave me this response:

We proudly offer Active and Veteran military a 10% discount on their online or in store purchases.  Please contact Online Customer Care at 1-800-430-3376 and place your online order over the phone for a immediate discount or bring your ID to your local Home Depot.  However, this may not be used in combination with any other sale prices or discounts.

This was the first mention I had heard of being able to receive a military discount online, but it’s worth trying to contact Online Customer Care to see if you can get the discount.

Other people have mentioned not being able to receive the discount for in-store purchases. Apparently it often comes down to manager approval, so it is most likely on a store by store basis. Please share your experiences below.

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Lowe’s 10% Military Discount Policy

Lowe’s now offers a 10% military discount to all active duty military members, members of the Guard and Reserve, retired military members and their immediate family members. The 10% Lowe’s discount also applies to disabled veterans and their families. Here is the specific discount information:

To qualify for the Everyday 10% Military Discount, you must: Be currently serving in, or retired from, a qualifying branch of the Armed Services, or be the immediate family member of someone who is and have a valid military ID Card. Or: Be a veteran who receives VA benefits and have a valid Veteran Identification Card (VIC).

We honor all Veterans on three specific holidays: Memorial Day, 4th of July and Veterans Day. During these three holiday weekends, we extend the discount to all veterans who served honorably and who present a valid Form DD214 or other proof of service. The Lowe’s Military Discount is extended to the Veteran community on these three holidays only. (source)

To be eligible for the everyday 10% discount you will need a valid, government-issued military ID card. All other military veterans will still be able to receive the discount on the Memorial Day, Fourth of July and Veterans Day weekends. The discount applies to in-stock and special-order purchases up to $5,000, but it excludes sales via Lowes.com and purchases of services or gift cards.

Keep in mind you may be able to find discounts at the Lowe’s.com website. Just follow the link or click on the banner below to access these deals. The best part is that you can view inventory and complete your order online, then visit the store and pick up the item. That way you don’t waste a trip only to find out they didn’t have your item in stock.

Shop Lowes.com

Don’t forget to shop around. If Home Depot or Lowe’s doesn’t honor the military discount, then compare prices with other stores, including playing Home Depot and Lowe’s against each other (they almost always honor coupons and offers from the other store). There are plenty of home improvement coupons available from various stores.

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Date published: March 27, 2013.

Article by

Ryan Guina is the founder and editor of this site. He is a writer, small business owner, and entrepreneur. He served over 6 years on active duty in the USAF and is currently serving in the IL Air National Guard. He also writes about money management, small business, and career topics at Cash Money Life. You can also see his profile on Google.

Comments

  1. Jeff says

    I am a veteran but did not retire, my fiancé did serve 29 years and is retired. She showed her military ID and on a purchase of $300+ dollars was given a $4.67 discount which amounted to $46 of purchase qualifying for the discount, aparently the lumber to build our deck was not discountable. SO are discount equated to about 1&1/2% NOT 10%. . This program is a crock and dis honors veterans, it’s a advertising ploy at veterans expense. We told them to shove there discount and went to a real lumber yard, got balance of stuff at lowes at 10% discount. Avoid the Home Depot at corner of mountain industrial and Lawrenceville hwy. I assume they are all the same…

  2. James Roth says

    I bought lumber at the Home Depot in Syracuse, NY today 6/21/14 and was told that there is no discount on certain items at Home Depot for veterans including all wood products by cashier Colleen -CMT 1497. I told her that I was unaware that the Home Depot had dropped their Veterans discount as regards to lumber and that I must have gotten my last lumber purchase at Lowes. Her reply was “There are certain “hot items” that have no veterans discount and wood is one of them, you must have been at Lowes”.
    I found an earlier receipt from a deck project I did using Home Depot lumber and sure enough I received a 10% percent discount as promised. I guess the answer to this problem is …shop at Lowes. Honor is as honor does…

  3. Marty says

    I purchased two drywall patches and a small thing of mud, no discount for these. Was told by the cashier that for certain products no Veteran’s discount. Either have the discount or don’t!

  4. Ashley says

    I have had nothing but problems with Home Depot. Advertising that they give Veterans a 10 % discount, but giving my husband crap saying that his Disabled Veterans ID Card is supposed to say a specific thing on it for him to get the discount. Why say you’re going to give a discount if you have certain stipulations with the items that you can use the discount on! I will no longer be shopping at Home Depot. I’ve already contacted their corporate office with no results, so I guess it’s time to contact the media.

  5. Brad says

    I also found it true that Home Depot doesn’t apply veteran
    discounts to all their merchandise. Also, you won’t find out
    what those items are until checkout time.I talked to their
    headquarters and that was a lost cause. They didn’t want to
    send anything written explaining their policy. So, get ready to
    empty your basket of items they don’t discount; at least on long
    Island, New York.

  6. Jerry Highfill says

    I checked out at the home depot in Topsham Maine. I am reroofing my garage and need shingles,Pressure treated 2x4s,roofing nails and construction screws.It rang up to about 500 dollars. I showed my retired military ID. The cashier said Home depot does not allow 10 discounts on these products.I decided not to purchase. I asked the cashier what is eligible for the 10% military discount? She said only the computer knew and the only way to find out was to ring it up in the register. I asked if there was a eligible list I could scan to see what was eligible. she said no. So it seems Home depot is advertising Guess the small print says Either give the discount or stop your false advertising. I went to Lowes and got a 10& military discount on the same products. They honor their advertising. Home Depot belongs on the WALL OF SHAME.

  7. John says

    Went to Home Depot yesterday to buy some lumber, I was told a new policy was enacted that only veterans service connected will be eligible for their discounts. Time boycott and go to lowes, unless they have followed suite! Maybe military members should select whom they want to defend!

  8. Ben says

    As a retired veteran of 23 years I don’t feel private businesses owe me anything, I didn’t serve to get discounts. Use the retailer of your choice and if they give you a discount so be it. To come on here and chastise a company is rather petty. I just wish the VA would get their act together and treat us veterans the way we should be treated.

  9. Jessica says

    Nobody said anybody “expected” the discounts, what people are upset about in that Home Depot is FALSELY claiming to offer a 10% discount and thus luring in customers looking for a good deal, only to deny them at the register. My money is extremely limited if I’m told I can get a discount somewhere that’s where I go. I don’t “expect” it unless they claim to offer it.

    Stick with Lowes- I haven’t heard of them giving anybody a hard time

  10. Ben says

    Thanks Jessica…Still trying to find where I said anyone expected discounts…Don’t change what I said to fit your opinion, state your own opinion! I have read others opinions and accept them, please do the same for mine! This has been beaten over like a dead horse.

  11. Jessica says

    Aww Ben, your ego is getting the best of you. Nobody cares what your opinion is as I’m sure nobody cares what mine is, I was merely pointing out to you and the others who alluded to the idea that we were expecting discounts that we wouldn’t have an issue with not getting them if Home Depot wasn’t falsely luring people in claiming to offer them. If Home Depot doesn’t want to offer a discount that’s fine, they just shouldn’t claim that they do and people coming here to educate others about that have every right to do so. In the future if I was talking to you directly I would have named you by name.

  12. brad says

    Ben has it right. Businesses don’t owe veterans anything
    even if we served them. They don’t need to show our country
    respect either and appreciation on a larger scale such as a
    discount. But, Ben, when business uses the people who
    sacrificed so much and to be used as consumer advertising
    for their products and not deliver, I think you’d agree they’ve
    gone too far. This advertising using Veterans as a bandwagon
    to get everyone on board and buy from them because of their
    goodwill and then reject their offers offends the veteran and
    says to the public we can use any means to get you in the door.
    It’s much like bait and switch on an emotional level using
    the honor of our military to get us to buy from these stores. But Ben,
    I do agree they don’t owe us and we don’t own them the curiosity
    of being a loyal customer of theirs. Thank you.

  13. Bob says

    I go Home Depot all the time and use my “service connected” V.A.I.D. to get the 10% Military discount. I have never been deny from buying anything at a discount, except those items “on sale” already. I know when I get the discount, I am not entitled to the point Home Depot has to give a discount to me for any reason, but I am glad they do. The store I go to ,they do not advertise the discount, but the bar code for it is right on thr register, if the computer system says there is no discount on a particular item , I am fine with that.

  14. Howard says

    OK, enough already. If you get a discount at Lowe’s and/or Home Depot shop there. If not go somewhere else, even try your local hardware store. Stop whining, please!

  15. Shawn says

    No Online discount at home depot for Vets. I was told that it was taken advantage of during the holidays, and that’s why they don’t do it? My only problem here is don’t stand up and say your going to give veterans a discount, and then not do it. Say what you mean. Mean what you say. Then follow through on what you said.

  16. SSG Thompson Ret says

    I needed a copy of a receipt for a purchase I made at Lowe’s for a warranty claim with Jacuzzi. After obtaining the receipt online at Lowes.com “MyLowes”, I started to view all of my previous purchases and thought back to 4/12/14 when checking out I informed the cashier that I was retired military and showed her my I.D. for the 10% discount. This cashier informed me that just that week Lowe’s had stopped giving the discount to veterans, that it was now for active duty military only, and did not give me a discount. So today, looking back I noticed a purchase I made on 9/20/12, a cash purchase for $2,304.62 and again at the time of the sale I presented my retired military I.D. for the discount, but at that time she viewed the I.D. and assumed she took off the 10% discount from my purchase. I see now that she never gave me the discount. I strongly believe that it was the same cashier, and I do not know why she would not honor Lowe’s policies towards veterans, but it’s not fair or right for this one individual to take it upon herself to change the rules of Lowe’s. She knew what she was doing because she made a point to tell me that her soon to be son-in-law had just joined the military. I wonder if “Home Depot” customers have this type of problem, as I have been a very loyal Lowe’s customer. I contacted Lowe’s headquarters via their website and after 4 days someone for this Lowe’s contacted me, then a week after that they refunded me the 10% ($20.29) from the latest purchase 4/12/14, stating the $2304.62 was too long ago and it was no longer in their system. I was able to locate every purchase I’ve made and used my “MyLowes” card, why couldn’t they?!

  17. Bernie says

    I too have had a problem with Home Depot and their 10% discount. It seems that their policy has changed to what ever meets their fancy at the time. Well they wouldn’t see me buying anything there. I have a Lowe’s thats just a little farther away that will now get my families business. Bellport area Long Island, NY

  18. Raymond Olszewski says

    Just talked to Customer Service Rep at Home Depot about the “online military discount” and according to her, the policy has changed and “online purchases” are not authorized as of February 10, 2014.

  19. Donald Richman says

    I wonder how Home Depo came up with requiring “service connected” to qualify for the discount. I think that could **** some people off. Even somebody who has been awarded a MOH might not qualify. But somebody who spent all his time stateside during peacetime could qualify. perhaps for a minor hearing problem that shows up 50 years after being in the service, because the vet worked around aircraft while in the service.

    Many of these problems the VA assume is “service connected” because of their MOS, without question. For an example a ANY veteran who was in certain fields, such as working around aircraft, who complains about a little ringing in his ears, 50 years after ETS, will get a “service connected” VA card. Ask me how I know.

    But many combat vets and such, don’t have “service connected” on their VA card.

    IMO, they should ether have it or not have it for all vets.

    -Don-

  20. EMCS(SW) says

    I was informed by my local Home Depot that their Military Discount policy has changed recently. Military Discounts only apply to certain items now. If I am not mistaken, majority of building supplies are no longer eligible for a Military Discount. I was told that the reason is because Home Depot’s pricing already reflect the lowest possible price especially on building materials. Their store staff cannot even tell me which items are eligible and which are not. The only way you can determine this is after check-out by reviewing your sales receipt. Twice I had to return the merchandise I bought as soon as I realized that I was not getting the military discount. Instead, I went to a nearby Lowes store to purchase the same items. The prices were identical to Home Depot but Lowes does not have any exceptions to their Military Discount policy. As far as I know, everything you buy at Lowes are eligible for the discount. Since I discovered Home Depot’s policy change, I now shop at Lowes altogether except when Lowes do not carry what I am looking for.

  21. Scott says

    People like Jessica above are nasty human beings… Reading her inflamitory post makes me want to slap some manners into her.

    >>>>>>>>>>>>

    Jessica says:
    July 6, 2014 at 3:20 pm
    Aww Ben, your ego is getting the best of you. Nobody cares what your opinion is as I’m sure nobody cares what mine is, I was merely pointing out to you and the others who alluded to the idea that we were expecting discounts that we wouldn’t have an issue with not getting them if Home Depot wasn’t falsely luring people in claiming to offer them. If Home Depot doesn’t want to offer a discount that’s fine, they just shouldn’t claim that they do and people coming here to educate others about that have every right to do so. In the future if I was talking to you directly I would have named you by name.

  22. David Kolinek says

    My wife and I are building a house for my sister-in-law whose husband was killed last year and left her with 3 children at home. I have bought appliances, windows, all sorts of items and today 3 doors to the tune of @ $1300.00. I paid and waited for them to get two of the doors which were in stock. She was looking at the receipt and said that we had received $19.90 discount from them for the purchase. I went to the service desk, and they said that their policy had changed. My discount went from $130.00 to $19.00. Well, guess what, my buying policy has changed. They only give you discounts on certain things. I special ordered a patio door and, guess what, special orders do not count. I think Lowe’s special orders count and you get a discount for up to $5000.00 purchase. Bye Bye Home Depot!!

  23. Robert says

    went to Home Depot, bought over $600 in fencing material, at checkout showed the clerk my VA card and she said it wasnt service connected and refused the discount. I asked her when did this chang, she said its always been like that. I told her no it hasnt, because 2 months earlier, I bought a mower and some garden material. she showed me the new poster with all the cards and whats allowed… sorry vets, unles your active, reservist, national guard, military disabled, retired or have service connected medical care you dont get discount… Home Depot uses bait and switch tactics!

  24. Bob Newman says

    First you do, then you don’t? A veteran is a veteran, regardless of the day it is or the flaky store manager trying to save the corporation a few bucks a day. Hello, Lowe’s…………………………..

  25. Tim Vickers says

    Went to Home Depot to purchase more wood pellets this weekend. I had gotten 2 tons within the past month to month and a half and gotten the Military Discount. Checking out they told me the policy had changed and now if it was a comodity item you no longer got the discount. Ether it is a policy or not. I liked my shopping experiances there, and now will go to another place to purchase items.

  26. keith says

    Stay away from Home Depot in Sebastian Florida, they have started an aggressive policy of limiting items. Yesterday 300 dollars of electrical wire and switches were denied…..

  27. leo says

    Any discount is better than none, but the policy should be 100% transparent to aid purchasing decisions. On a side note, my husband is a cop who puts his life on the line every day and has done so for the last 14 years. He’s had guns pointed at him, been in car chases, jumped over fences to catch perps-you name it. He’s also proud to serve his country. But he gets NO discount at any of these stores. I asked recently and the cashier said there’s no discount for officers with a badge…but there should be. I agree wholeheartedly.

  28. Chris says

    Shopped recently for a new gas range, Lowes offered the 10% discount while Home Deseption didnt . Don’t waist your time go to Lowes only

  29. Linda Rice says

    Went to Palm Bay Fl Home Depot and found out they pick what we get our military discount on. Called their 800 number to ask about it. The lady was nice and said she would pass my issue on. However I will not be back. As long as Lowes gives a military discount, there is no reason for me to go back.

  30. HorizontalMike says

    December 2, 2014 I was DENIED my 10% Home Depot military discount for the following reason:

    “…The 10% military discount is NOW only for “commodities” such as if you buy a tool. You cannot use it to buy lumber, concrete, cement, etc….”

    FYI, I am a 50% disabled veteran with most current VA ID card. What gives? This is Home Depot and supplies to maintain your home are NOT discounted?

  31. Mike v. says

    Was in Home. Depot on 12/13/14 to purchase Lp replacement tank would not give 10 percent military discount. Sales clerk said manager was enforcing new policy and I did not qualify. Explained to her that I have had this problem of proving my military service at this store (Port Charlotte) for the last two years and ask to speak with the manager. Sales clerk said store manager not available. This all happened in the Garden Center which was very busy. Told sales clerk and all that could hear Was going to Lowes who honor veterans. Home (Deception) Depot should get their act together. Lowes discounts everything.

  32. Karl Childers says

    As of Dec 27, 2014, Home Depot in Prattville, Al does not give full 10% discount on all items. We were going to buy $5000 dollars of appliances and were told the max we could get was 50 bucks. No problem, we bought the same items at Lowes, which gave us 500 dollars off on these items.

  33. David H says

    Just had the same thing as everyone else as with Home Depot here in White Lake, MI. Was told now the Veteran Status on Michigan License isn’t being honored even though it had been for the last 3 1/2 months since I renewed my license when I had to show proof (DD214) at the Security of State to get it on my license in the first place. Luckily there was a couple of nice ladies at customer service that went ahead and honored the discount. I was told that they have a new manager and they were told that were being too lax with the discounts.

  34. Leonard J Arias says

    I just visited HD in Colorado Springs, CO and received a $1.09 discount on a $300.00 purchase. I was told not all items qualify for the 10% discount. I am going to return in all and go purchase it at Lowe’s where I get the 10% off my whole purchase. Semper Fi.

  35. Don says

    Home Depot – at least at store in 08865 zip – does NOT offer 10% discount on all products. Has nothing to do with sales, just some products get the discount, others not – I asked for a manager – he said there is no way to tell, except at checkout – some products “qualify” and others don’t. I asked how I can tell, and he said I can’t – it’s in database that sales register accesses. I told him to take a good look at my face, because he will not see it in his store again.

    Lowes gives 10% off on everything always – as long as I present my valid VA medical card.

    Semper Fi.

  36. rob gould says

    yesterday home depot in taunton ma not only would not honor the military discount but were very rude about it. just go to lowes home depot is a slap in the face to every veteran who served and everyone should know it. without us there would be no home depot

  37. tony says

    GOOD BYE HOME DEPOT!! they say your service card does not look like the one they are use to seeing. I said 45 years ago we had no plastic id card, this was issued recently as a retired vet. they say sorry.

  38. Renee Anderson says

    home depot in hazlet nj also would not honor my husband s military id…that’s ok..Lowe’s is just a mile away and NEVER have a problem with them…false advertising…shame on home depot

  39. Rich says

    I never expect anything from anyone just because I served and I am not saying that anyone here has said they expect something. I was grateful that any retailer respected my service to my country and offered me a discount. Many retailers “NEVER” offered military discounts and I was ok with that. Times are difficult on so many people, but times are also difficult on many retailers to. I was thankful that Home Depot gave me a discount all the years they did, but for some of us to say shame on them for not offering that discount now is a disgrace on us.

    It is not a slap in the face to veterans because we were not offered a discount. Do you understand how smug that sounds? To make the ridiculous claim that there would be no Home Depot without us is an embarrassment to us all. I am ashamed to be associated with some of the people making these comments.

    This is my opinion and if I insulted anyone with my comments I can only say this. If the shoe fits! If you don’t understand what that means, go ask your Dad or Grandfather.

  40. Dave says

    The sense of entitlement in some of these comments is pretty outrageous. Let’s be clear: If you served, nobody owes you anything. That’s why it is called “serving.” To whine and complain because you couldn’t get the discount you demanded truly just diminishes the honor of your service. Clearly some of you only served in order to get a discount on your lumber or 40 bucks off a table saw.

    I never ask for a discount unless it is well established that they have one and it is substantial. There’s an EGA on my USAA credit card, and if the cashier sees it and offers a discount because he/she put two and two together, then that’s great too. Nobody owe’s you anything, regardless of your sacrifice. Be glad they offered a discount, even if it were only to active duty personnel.

  41. Bill says

    I purchase a couple of items yesterday and the cashier made me read this notice that the VA card has to have certain wording. Mind you, I am also a Purple Heart vet. The cashier gave me the discoun, this time only and walked away. Customer Service is Not a strong point.

  42. Greg says

    The comments and opinions here specific to the article written and published on website is about retailer discounts. If comments are not specific to the content of this article then maybe an upwards scroll is in order.

    Now with regards to the differences in military discount programs between the two retailers described in the article as I have experienced. Although things have changed over the years Lowe’s since introducing the everyday 10% military discount has been pretty consistent. The Home Depot on the other hand has not been consistent since introducing the everyday 10% military discount. The Home Depot changed their program no less than three times. It was these changes that discouraged many veterans; i.e. old times to currently active and all those in between. Upon a visit to the retailer at any given time a military person may or may not qualify. One day you may need to present an active duty ID. The next day you may be able to present an active ID, retired ID, VA card, or a letter or form showing service or separation. Then again you may walk in another day and find all of that gone and now you have to sign-up for their new discount coupon email program piloted in several areas mine being one of them. You would receive discount emails that contained a bar-code to be scanned at the register. This angered some because not all veterans had email. Next came the program tied to the customer rewards program. The veteran had to be setup in the retailers system tying their veteran status to their telephone number. Upon checkout you’d have to key in your telephone number when prompted to receive the discount. Then bang all reverted back to just showing your ID in whatever form. Then just when things were going fine and both retailers were equal in the way they applied the military 10% discount The Home Depot started messing with the program again. This new practice is what has some veterans here have experienced recently, myself being one of them. There (Corporate) is not being straight and somewhat deceitful. Yes, they honor the presenting of the veterans military ID by scanning the discount bar-code which is at the register. However they do not let on whether or not any discount applied as a result. Having gone through all of these programs I happen to look at my receipt and turned around and asked. This is when I found out that discounts were very specific to what is what was not discounted. From my experience if the items are normally installed by a tradesman such as plumbing repairs they are not discounted. This statement covers a large lot of items.

    The Home Depot was my go to store; however Lowe’s has now taken that spot as I don’t have to question.

    If I had to guess most know that The Home Depot has always been a little more competitive in pricing; however Lowe’s has excelled in the customer experience. Being competitors The Home Depot has tried to step up their game regarding the customer experience.

    As I see it The Home Depot is wasting significant amounts of time and energy trying to manage a process that should otherwise be simple as shown by Lowe’s. For whatever reason The Home Depot is stuck on a perceived real or not percentage of veterans using their discount to purchase products for business use. I personally believe this to be a futile process as proven by the number of times they’ve changed the process. Say the veteran has a home repair business and uses their veteran status to receive a discount (wrong maybe) should this same veteran if setup as a contractor receive a trades or volume discount. Pretty common practice…

    Happy shopping or complaining and commenting.

  43. Donald says

    I was told today, at the Home Depot in Jupiter, FL, that Home Depot no longer honors a discount to veterans.

    When I asked when this became effective, I was told February 2014.

  44. L C LANE says

    4-22-15
    This week I went to Home Depot and Lowes in Kona, Hawaii and was told at both that the military discount of 10% is not for spouses of military. Only my husband could get the discount since only he served in the military. They said it was a new clarified policy. Being widowed he cannot shop for me. It made me feel like a second class citizen. They did honor the discount at that time but it was an “exception”. Funny thing last month I got the 10% discount at both with my Military ID card no problem.

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