On May 1, 2025, The Home Depot announced a significant expansion to support the military community. One of the nation’s largest home improvement DIY retailers is now offering its military exchange customers tax-free shopping and at 10% off across an expanded range of items. That includes over 2 million products available on HomeDepot.com.
The Home Depot now offers tax-free shopping on additional home improvement products to more military families nationwide. This is a significant expansion of its partnerships with the Army & Air Force Exchange Service and the Navy Exchange Service Command, extending beyond large appliances to offer nearly all online products tax-free to the more than 34 million eligible military exchange customers.
Power tool sets, outdoor power equipment, grills, garden tools, ceiling fans, and much more are now available as part of the program in addition to popular major appliances, such as washers, dryers, refrigerators, ovens, and dishwashers.
All active-duty service members, dependents, retirees, National Guard members, Reservists, Coast Guard members, and honorably discharged veterans and their dependents who have confirmed eligibility at ShopMyExchange.com or myNavyExchange.com can make tax-free online purchases from military exchanges through this program.
In addition to online shopping on the exchanges, The Home Depot has about 90 major appliance showrooms located in military exchange stores across the U.S.
The Home Depot has long supported veteran causes, giving back through career opportunities, professional trades training, community investments, and accessible housing initiatives. This expanded benefit is another major commitment to the company’s initiative to support military members and their families.
Shopping on the Exchange and NEX websites will continue to include the following as a lifelong benefit for all who served:
- Tax-free shopping
- Free shipping on major appliances
- 10% military discount on full-priced, non-appliance merchandise, extending the same discount also available on The Home Depot website.
The expanded offerings also tie into The Home Depot’s broader mission to serve the military community. The company employs 35,000 veterans and military spouses and oversees The Home Depot Foundation.
It is committed to pledging $750 million by 2030 toward veteran causes and the $550 million it has already donated.
The Home Depot Military Discount
The Home Depot offers 10% military discounts on in-store and internet purchases on select items. These discounts are available every day to all US veterans, active duty service members and spouses.
How the 10% Discount Works
The Home Depot offers a 10% military discount year-round to military members, veterans, and military spouses. Here’s what you need to know about enrolling in the program, your virtual ID, and The Home Depot’s new maximum annual discount limit.
The Home Depot offers a 10% discount daily to all active service members, National Guard members, reservists, veterans, and military spouses.
However, the discount policy recently changed. You can’t use a Form DD-214 or a veteran, military, or dependent ID at the register to get the discount anymore. Instead, to use Home Depot’s military discount, you must sign up for a virtual ID, shop online, or scan the app in-store.
The Home Depot also has a maximum annual military discount limit of $400 that was implemented in 2022, and some exclusions apply (more on that below). If you hit your cap at Home Depot, you can still shop around at other retailers offering military discounts, like Lowe’s.
Spouses of eligible service members and veterans can also get the discount if they create their own Home Depot account and verify their identity by uploading their dependent ID. Spouses must also provide their service member’s name, birth date, and email address registered to their Home Depot account.
Non-married dependents of military members and veterans are not eligible for the discount. For more information, read the frequently asked questions.
The Home Depot’s military discount works online or in-store if you display your virtual ID on the Home Depot app at the register. The store no longer accepts identification cards or physical proof of military service at the register.
How to Register for Home Depot’s Military Discount
You’ll need a Home Depot virtual ID QR code to shop with your military discount in stores. To get one, visit The Home Depot Military Discount page, open the Home Depot mobile app, and navigate to the military discount page.
A Home Depot account is required. You can create a new Home Depot account or log in with your existing one.
Click “Verify Military Status” on the military discount page and follow the on-screen instructions.
The website’s verification service, SheerID, will ask for details like your name and branch of service and request supporting documentation.
How to prove military service:
- Military ID card
- Veteran ID card
- VA health care card
- DD Form 214
- Driver’s license with veteran designation
Read about other ways to verify military service here.
After you’re verified, spouses can create an account and input your information to get their virtual ID to access the discount.
If you have questions during the new enrollment process, store clerks will be happy to walk you through the process. You can also contact Home Depot customer service at 1-(800) 466-3337.
How to Use The Home Depot’s Military Discount
To use your discount in The Home Depot stores, you must have the Home Depot app on your phone. At the register, log in to the app and navigate to your account information. Scroll down your customer profile to the “Military Discount Program” section. You should see an area that says “Scan Virtual ID,” which features a QR code.
You must show this QR code at the register to receive your military discount. QR code screenshots and printing out the QR code do not work. You must use the app to get the QR code.
Is The Home Depot Military Discount Available Online?
Although your military discount QR code isn’t available on the website, you can still use your discount to shop online. As long as you’re logged in to your account, Home Depot will apply your discount automatically at checkout.
Purchasing on the website is the best alternative to accessing your discount if you don’t have a smartphone or don’t want to use the app.
Users can place orders online with their discount and pick them up in-store or have them shipped to their homes.
Local Sales Can Vary by Location
The Home Depot offers a variety of sales that can vary by location. Before you shop, it’s a good idea to check local advertisements, fliers, promo codes, and online store promotions for up-to-date information.
In many cases, The Home Depot website features deals that aren’t available at their warehouse stores, so it pays to do some digging for deals online.
Restrictions on The Home Depot’s Military Discount
The Home Depot’s military discount comes with a few restrictions you should be aware of before stepping into the checkout line. For example, your 10% discount has a maximum annual cap of $400 annually.
Also, some products and services are not discounted, including:
- Goods with manufacturer-imposed restrictions
- Appliances
- Gift cards
- Freight and delivery services
- Installation and other labor services
- Value-priced merchandise, items that are already discounted, or items on clearance
- Tool rental fees
- Commodity products like lumber, wire, and building materials
Additionally, The Home Depot’s military discount is for personal use only. You can’t pay for your purchase with a commercial credit card or have a job number connected to the purchase.
However, you may be able to use your military discount with your Home Depot consumer credit card.
Finally, the discount can’t be used retroactively for prior purchases, regardless of the reason.
Can You Stack Military Discounts At The Home Depot?
In most cases, no. You can’t combine a military discount with a contractor’s discount. But if The Home Depot offers a storewide deal, you may be able to use your military discount on top of that deal.
When in doubt, call ahead and ask.
What If You Don’t Receive a Discount?
Some active military personnel and retired veterans have reported not receiving a 10% discount when shopping at The Home Depot. Please review the information above and verify that the discount applies to your purchases.
You might not qualify for the discount if there are exclusions as noted above, or if you haven’t registered for a virtual ID. Remember that Home Depot store clerks can get in trouble or lose their jobs if they accept a non-valid form of ID, so please don’t put them in an awkward position.
If you have questions or think you were wrongly denied the discount, you can ask for a copy of the military discount policy.
Shop Around at Other Retailers
If The Home Depot doesn’t honor your military discount, consider comparing prices with other stores, including Lowe’s. Sometimes, if one competitor has home improvement coupons, other retailers may honor them.
You can find even more savings with special Memorial Day and Veterans Day discounts at retailers and restaurants nationwide.
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Ryan Guina says
This comments section is closed. There are over 600 comments and the discussion has run its course.
Please refer to the article or the official Home Depot or Lowe’s websites for their official military discount policies.
We will continue to update this article if there are any changes to the respective policies.
Please use our Contact Page if you need to contact us about any changes to these policies. Please include a reference or the source and we will investigate and update our site accordingly.
Please DO NOT contact us regarding whether or not a store honored or did not honor a discount. Those comments should only be directed to the respective store’s Customer Service department. These are third-party organizations and we have no control or influence over their actions.
Finally, please remember that military discounts are a privilege, not a right. Stores and organizations have the ability to set their own policies and choose how they implement them. If you are offered a discount, please accept it graciously. If not, then smile and move on.
Ray Olsen says
RE: Goleta California Home Depot Store
I shopped at this Home Depot 01/08/19. I had to buy some brass plumbing couplers. I’m a disabled Vietnam Veteran and had proper documentation identifying me as such. I showed my ID to the Asst Head Cashier, Rachael, that helped me check out and after receiving my paper receipt, I noticed I did not get the 10 percent military discount. I went to her and asked why I did not receive the discount. I was informed by her that Military discounts are not available for ‘consumable’ purchases. She gave me examples of potting soil and lumber as consumables. I also had this same conversation with the Head Cashier named Vance. I bought four 1/4″ brass fittings which that store considered consumables, and denied my discount. No one at the store offered me a copy of their military discount program. If their examples of consumable products and That brass fittings are considered consumable products, everything Home Depot sells is a consumable product. I have shopped various Home Depot stores in Colorado, Washington state, Oregon, and even Northern California. This is the first time I’ve ever been denied my military discount for an ambiguous and non-documented reason. I feel that maybe this Home Depot now considers all Veterans, including disabled Vietnam Veterans, as consumables.
lorrie Tomac says
I was told after the first of the year, 2019, I had to be registered online with Home Depot or I would no longer be given a Military discount.
I cannot find where to register for it, and they have been rude every time I use my husband’s ID