Many companies offer military discounts, which is an awesome way to show their appreciation for all military veterans have done for our country. As a veteran, I certainly appreciate the gesture, and I try to thank the company offering the discount whenever it is possible. As well-meaning as the military discounts are, however, they sometimes cause problems because there is no general standard among stores regarding discount eligibility.
In this article we will cover some helpful information about military discounts, including how to get them, how to find “hidden” military discounts, what to expect, and what to do if the discount isn’t honored.
Military Discount Eligibility
Let’s start off with the most important topic – who is eligible for a military discount. This is probably the most debated topic I’ve seen regarding military discounts. Unfortunately, there isn’t one standard. The important thing to remember is that stores aren’t required to give military discounts – it’s a privilege, not a right. The stores set the rules, and we as military members and veterans, should honor the standards set by the stores.
Let’s take a look at some different groups of people who are commonly offered military discounts at various locations:
- Active duty military
- Current Guard / Reserve
- Military dependents (anyone with a DoD issued military or dependent ID)
- Veterans (proof of service may or may not be required)
As you can see, there is a wide range of people in this list. And it doesn’t always make sense. Many stores which offer military discounts do so out of generosity, but sometimes their policies are made without understanding how the military ID card system works. Compounding this is the fact that there isn’t a standard for a national veterans ID card – yet (legislation has been passed into law, but the cards haven’t been issued yet). As a result, some military discount policies are misguided.
For example, some stores offer discounts for dependents of active duty service members or retirees, while they don’t offer discounts for veterans who served, but are no longer on active duty and didn’t reach retirement (this group of people represents the largest group of veterans).
I will be the first to say that it doesn’t make sense to give a military discount to a dependent, who is someone who never wore the uniform, then deny a discount to someone who served, but didn’t retire. Yes, spouses and dependents make sacrifices on the home front, but they don’t warrant greater recognition than someone who served in a combat zone, but didn’t remain in the military through retirement. (I am qualified to make this statement as I both both served in a combat zone, and was a military spouse after I separated from the military – my wife served on active duty while I was a civilian).
But here is the kicker: it doesn’t matter what you or I think – we don’t make the rules. The stores make the rules, and as this is an act of generosity on their part, it’s always best to honor their wishes.
Finding Hidden Military Discounts
Many stores publicize military discounts, while others don’t announce them publicly. You will be surprised how often companies will offer you a military discount if you just ask for it. All it takes is a simple question while you are ordering or checking out.
Just ask, “do you offer a military discount?”
In some cases you will be told no, but sometimes you will be pleasantly surprised. Just ask, and always thank the person if you receive a discount. And if not, no hard feelings. Remember, this is an act of generosity on their part, not a right veterans deserve.
*Bonus tip: Your odds of success increase substantially when asking for a military discount on a military related holiday, such as Memorial Day, Fourth of July, Veterans Day or other national holidays. In fact, many stores don’t offer military discounts, except on these holidays.
Proving Military Service
After determining eligibility, the next most important thing is to be able to prove you served in the military. If you are on active duty, or are a retiree, then this likely isn’t a problem, as you should have a military ID Card. But proving military service can be a lot more difficult for a military veteran who didn’t retire, and isn’t receiving disability from the VA.
Unfortunately, there is currently no standard for proving military service, outside of carrying around your current military or retiree ID card, or a DD Form 214. Carrying your DD Form 214 isn’t always a good idea as it has your Social Security Number and other personal information on it. The good news is Congress has passed a law that will allow veterans to get an official Veterans ID card through the VA. We don’t have word on when they will begin issuing these ID cards, but it looks like it will be sometime in 2017.
Here are the current forms of ID cards you can use to show proof of service:
- Military ID Card
- Dependent ID Card
- VA Issued Identification Card (for the VA health care system)
- Veterans ID Card (not yet available)
- Veterans Designation on Drivers License
- Locally issued Veterans ID Card (some counties offer these ID Cards)
- Other ID or Membership Card – examples include veterans groups such as the VFW, American Legion, AMVETS, etc.
Again, because there is no standard, some stores only accept certain forms of ID or proof of service.
Need proof of service? If you served in the military, but don’t have any records to prove it, you can get a copy of your DD Form 214 or a copy of your service records form the National Archives. Both are free and easy to do, and can help you prove your military service.
What to Do if a Store Doesn’t Honor a Military Discount
As mentioned above, some military discounts are seemingly misguided regarding who is eligible, and who is not. But it’s not our place to make that judgment. As military discounts are made out of the generosity of the store offering the discount, it’s in our best interest as military members and veterans to accept a discount with humble thanks when it is offered, and be understanding when it is declined.
If you believe you should be eligible for a discount, then politely ask to speak with a manager and explain the situation. But always be sure to fully understand the company’s policies on military discounts before doing so (and keep in mind policies may change at any time, so be sure to be up to date).
One of the biggest complains we have heard is about are the Home Depot and Lowe’s discounts. These companies offer military discounts everyday, however, they have changed the eligibility a few times, so the military discounts may only be available to a segment of the military and veteran population. Be sure to review their corporate policies before arguing with management about the discount you are “entitled to.”
For example, the Lowe’s military discount is available to all current and former military members every day. You can register for a MyLowe’s account and provide your MyLowe’s card or phone number when you check out at the store to have the 10% discount automatically applied to eligible purchases. Your online purchases will also automatically receive the discount if you have registered with the MyLowe’s program and you are logged into your Lowe’s account when you make your purchase.
On the other hand, The Home Depot’s military discount is only available on a daily basis to current military members, retirees, and veterans with a service-connected disability and a VA ID card that specifies the service-connected rating. Non-retired military veterans without a VA rating are only eligible for the discount on certain days of the year, such as Memorial Day, Fourth of July, and Veterans Day.
Remember, military discounts are an act of generosity, not a right. It is never worth making a scene over getting a military discount.
Do you have any other tips on asking for or receiving military discounts?
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James Broyles military police veteran says
Home Depot needs to get their military veteran discount straightened out.
I have not been able to get it for 5 years now. When I signed up on line last
February they gave no directions for getting this discount. I think it’s about time
to just say goodby to HD. Any coments will be appreciated.
Brittany Crocker says
Hey James! Are you having problems with their verification service or the app?
Jeff rabe says
My son passed of PTSD during his 19 yr of service.Im I eligible for military discount card and if yes how would I go about getting one.
Karina S says
Good Afternoon, I’ve been trying to find some information and hoping someone on this platform may be able to assist. We are opening a new store and would like to offer military discounts in the future. Can anyone direct me to an article, person or website where I can find out more information about the enrollment process?
Jolene Meehan says
Hi! I am a widow of an Army veteran who passed away due to health conditions related to Agent Orange when serving in Vietnam. Am I a eligible to use his service ID at any commissaries or stores that honor this ? Thank you for your time.
Ryan Guina says
I am sorry for your loss. If your husband was a military retiree, then you may still be eligible for certain benefits. If he was not a military retiree, then I am not aware of the ability to access the base for Commissaries, the Exchange, or other reasons. I recommend contacting the base Pase & ID or personnel office for more information. They can help you understand which levels of base access, if any, you will be eligible for.
Additionally, I recommend contacting the VA to see if there are any forms of survivor’s benefits based on his illness/injuries and the cause of death.
Again, I am sorry for your loss, and I wish you the best.
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