Home Depot and Lowe’s have long been known to offer a 10% military discount to military members, veterans, and retirees on the main military holidays such as Memorial Day, Fourth of July, and Veterans Day. Well, good news – both companies now offer these military discounts every day of the week! Additionally, you may be able to find discounts online at Lowes.com and savings at HomeDepot.com.
Military Discount Eligibility: Please read the discount information for each store closely. These discounts may or may not be available to all military veterans on a daily basis. In general, both Home Depot and Lowe’s offer a 10% discount to all currently serving military members with proper military ID, retired military members with ID, and veterans with a service connected disability rating and VA health care ID card with a service-connected designation. Some veterans have reported being able to receive a discount with a drivers license featuring a veterans designation (this is not always accepted at all locations).
Home Depot 10% Military Discount Policy
There is some confusion regarding the Home Depot military discount policy. An online customer service rep recently gave me this information about Home Depot military discounts:
The Home Depot offers a year-round, 10 percent discount, up to a $500 maximum, at our U.S. stores to all active duty military personnel, reservists, retired or disabled veterans and their immediate families. We offer this discount to thank them for their outstanding service to this nation and to help make their homes more comfortable and safe. Customers requesting the discount should present a valid military ID.
In addition, a 10 percent discount is also offered in recognition of Memorial Day, Fourth of July, Labor Day and Veterans Day at all U.S. Home Depot stores for all other military veterans. (source)
I also contacted a Home Depot customer service rep online and she gave me this response:
We proudly offer Active and Veteran military a 10% discount on their online or in store purchases. Please contact Online Customer Care at 1-800-430-3376 and place your online order over the phone for a immediate discount or bring your ID to your local Home Depot. However, this may not be used in combination with any other sale prices or discounts. (Editor’s note: Several readers have reported that Home Depot no longer offers the military discount for online purchases.)
HomeDepot.com Coupon Codes
Lowe’s 10% Military Discount Policy
Lowe’s now offers a 10% military discount to all active duty military members, members of the Guard and Reserve, retired military members and their immediate family members. The 10% Lowe’s discount also applies to disabled veterans and their families. Here is the specific discount information:
To qualify for the Everyday 10% Military Discount, you must: Be currently serving in, or retired from, a qualifying branch of the Armed Services, or be the immediate family member of someone who is and have a valid military ID Card. Or: Be a veteran who receives VA benefits and have a valid Veteran Identification Card (VIC).
We honor all Veterans on three specific holidays: Memorial Day, 4th of July and Veterans Day. During these three holiday weekends, we extend the discount to all veterans who served honorably and who present a valid Form DD214 or other proof of service. The Lowe’s Military Discount is extended to the Veteran community on these three holidays only. (source)
To be eligible for the everyday 10% discount you will need a valid, government-issued military ID card. All other military veterans will still be able to receive the discount on the Memorial Day, Fourth of July and Veterans Day weekends. The discount applies to in-stock and special-order purchases up to $5,000, but it excludes sales via Lowes.com and purchases of services or gift cards.
Keep in mind you may be able to find discounts at the Lowe’s.com website. Just follow the link or click on the banner below to access these deals. The best part is that you can view inventory and complete your order online, then visit the store and pick up the item. That way you don’t waste a trip only to find out they didn’t have your item in stock.
Home Depot & Lowe’s Military Discount FAQ’s
Who is eligible for the military discount?: The offers as explained above do not necessarily include all veterans, 100% of the time. Both Home Depot and Lowe’s military discount offers includes active duty, Guard/Reserves, retirees, and veterans with a service connected-disability rating (many stores require the veteran to show proof of a service-connected rating, which will appear on the VA health care ID card). Some veterans have been able to receive the discount with an alternate form of ID or proof of service, such as a DD 214, or a veterans designation on their drivers license. These alternate forms of ID aren’t officially accepted, so this may be at the discretion of the clerk or the store manager.
Are there exceptions to the discount? Yes. There are certain exceptions and exclusions to the discounts. Some items cannot be discounted due to manufacturer limitations, because they are already on clearance or have other discounts applied, or because they are commodities and the pricing doesn’t allow for discounting. There is also a $500 limit on discounts at Home Depot. Some discounts can’t be combined, such as a military discount and a contractor’s discount. Additionally, it appears as though Home Depot may no longer offer the 10% discount for online purchases. Please verify before making your purchase.
What if you don’t receive a discount? Some military members and veterans have reported not being able to receive a 10% discount when shopping at Home Depot or Lowe’s. Please check with all the above information and verify the discount applies. You can ask the store manager to see a copy of their military discount policy and ask if there are exclusions for the items you are purchasing. It’s also possible you don’t have the form of ID they accept. Home Depot and Lowe’s both have policies in place regarding which forms of ID are accepted. Clerks can get in trouble or lose their job for accepting the incorrect form of ID, so please don’t put them in an awkward position.
Discounts may be hit or miss. At the end of the day, we should appreciate the fact that these companies are making an effort to support our community. If the discount isn’t applied, then please thank them anyway and show these companies our gratitude and appreciation for supporting out community.
Don’t forget to shop around. If Home Depot or Lowe’s doesn’t honor the military discount, then compare prices with other stores, including playing Home Depot and Lowe’s against each other (they almost always honor coupons and offers from the other store). There are plenty of home improvement coupons available from various stores.
This is all fine and good except it is not completely fair. What about us guys who did 2 tours in a combat zone. We are not retired, we are no longer active, we were lucky and did not get wounded and we are not all disabled… Then there are those who receive compensation for knee or minor surgery for example… Are they considered disabled ??? It is not the 10 percent it is the principle…. The VA should add a Combat Zone category to our ID cards.
So far at several Lowes and Home Depots in the Houston, TX area they have always given me a discount when I show my DD 214. Not one of the stores I have shopped at refused to honor the discount. I am not a disabled veteran, nor am eligible for VA ID card due to my income being to high. I usually carry a copy of my DD214 with me. I am sure it is up to the store. All I do is when I get to the checkout I just let them know I am a Veteran and by the time I am pulling my DD214 out of my wallet they have already applied the discount.
Thanks Gerardo
I’m a vet with 4 years of active duty. No disability.
I just returned from Home Depot in Saint Peters MO. Purchased a lawn mower for $600 and they gave me the 10% veterans discount….$60. No problem.
All I had to do was show them my DD214 and drivers license.
Manager had to approve given the discount was over $50.
Caveat: They may not give the discount for items that are on sale.
I’ve never heard of income being considered when asking for a VA ID card. I don’t recall being asked my income, I just showed my DD 214.
As of a few months ago all honorably discharged vets may present their DD214 and have their military discount attached to their Lowe’s membership card. After that you just swipe the card and the discount is applied.
Home Depot is much more restrictive. If you just went in and served your hitch without getting injured and choose not to make a career of it, you are entitled to the discount only on a few days out of the year.
I used to prefer Home Depot to Lowe’s, but I have switch my allegience because of this restrictive policy.
This policy is just enough to allow HD to toot their horn about how much they honor veterans, without it costing all that much.
After reading everything else here, I have to wonder if my local store gave me a break. I served 1977-1979 and saw no combat and am not disabled. For awhile last year I would show them my DD214 and later in the year, I had the veteran icon added to my license. Earlier this year Lowe’s wanted to add my military discount to my Lowes Membership Card. I think that I did this on line and they electronically verified the info that I provided concerning my DD214.
Bottom line, I don’t know if I was given a gift or if this is Lowe’s policy, but I do know which of these 2 box stores that I go to the most.
sorry terry but the policy is very clear lowes wants to match what the bx/px offers active duty, retired, service connected vets with valid id…..if you cant get on the base to shop you will not get a discount…. lowes will honor dd214 or veteran on your drivers license, 3x per year, memorial day, veterans day 4th of july…. as do many other businesses….
Hello Liz, Thank you for your comment. Your statement regarding base access is inaccurate. Home Depot and Lowe’s offer discounts to veterans who carry a VA Health Identification Card if it states the member has a service connected disability. Not all veterans with a service-connected disability rating are eligible for base access. VA ID Cards are not an acceptable form of ID for base entry – one needs a military issued ID card for base access. Some veterans with a service-connected disability are given these ID cards if they are eligible for military medical facility use or if their rating is high enough to warrant a card.
Happily every time I go to the Home Depot here in the Colorado Springs area even the sales associates as well we could try the military discount but you might not get it. Because I know sale items special buy bonus Buy wood and probably about 90% of other things seem to be enough able to be given a discount that the same items over at Lowe’s you can get the discount on and I always give my 10% discount at Lowe’s
I have a state issued drivers license with “Veteran” status on it. I present it at both Lowes and Home Depot quite often and always get the 10% discount. Never had them turn me down.
This used to be the case for me as well. Now they no longer accept the state issues drivers license Veterans cards. I was told I had to have a VIC… a card that is no longer issued. It was replaced by the VHIC which, according to the policy, lowes won’t accept.
I can appreciate that some troops served in a combat zone and were exposed to dangers not present to those who did not serve in combat zones. Yes, that would be nice to recognize combat zone service. Troops like the 11 Bravos in the Army or other combat MOS deserve the most recognition and benefits for their service. I believe these troops deserve more recognition and higher basic pay than those who do not actually go to combat. The fact that Combat Troops basic pay are the same as those of non-combat troops is truly sad and unfair. The small amount of combat pay is not commensurate to the very high risk of losing their lives or getting maimed or suffering severe lifetime injuries. A disability rating in the service does not necessarily mean a person is confined to a wheelchair or have physical impairments as a result of military service, it also applies to PTSD or other non-physical condition. Even a knee injury as a result of military service could be a disability rating in the military or the VA. I believe that it is fair to receive compensation for any health impairment incurred in military service. I am grateful to discounts given by Home Depot and Lowes to veterans.
Home depot in phillipsburg given me a discount. Last time they said the veteran designation on my license was not accepted. Home depot had taken it depends on the cashier Lowes would not offer me the discount even once. Doré’s not make one feel very good and when you do get the discount it makes you feel like your stealing. I looked at my income during my military years I made 15k in 3 years. Luckily i saw no action but those who served made sacrifices. I wish home depot and Lowe’s would recognize all veterans.
I fully agree that the policy was not fair to those of us who served in war zones but were not disabled. Home Depot continues to ignore us but luckily Lowes, who CEO was a veteran, changed its policy in our favor. Sign up with Lowes and get the discount, which they have even honored in some stores before now:
National home improvement retailer Lowe’s has expanded its everyday military discount program to include all honorably discharged veterans, as of May.
The chain also has expanded the 10 percent discount to Lowe’s online shopping, which will include free parcel shipping. It will provide for faster checkout and add the ability to use the discount at self-checkout in stores, said Lowe’s spokeswoman Karen Cobb.
But the procedure for getting the discount has changed: Active-duty service members, retirees and veterans must must sign up online for the Lowe’s personal shopping card to qualify for the discount. This is not a credit card.
This is the only accurate post on this site. Register with Lowe’s on-line to be eligible for the 10% discount every day of the year if you are an honorable discharged veteran. the rest of the post on this site, particularly the ones by the “author”, are incorrect and/or out of date and only contribute to the confusion about military discounts.
Exactly right on. I applied for the discount with Lowes on their website 6 months ago and now just provide my phone number at checkout. I served four years and don’t have a disability, so currently only have a DD214. I’ll keep shopping there until HD relaxes their policy.
I tried to get a Veteran ID card and was told “you earn too much money and you have no service connection injury…therefore you do not qualify as a Veteran.” When I asked how I can “get a card that identifies me as a Veteran so I can get a 10% discount at Lowes or Home depot”, I was told “You have to be a Veteran”. After speaking to TWO people and getting the same response I took away the idea that…”Those of us who did our time, survived unscathed and were able to pick up our lives and make a living…are not REAL Veterans.” I see, and FEEL an unfair discrepancy.
Carol, Thank you for your comment. It sounds like the VA workers were not communicating clearly. There are certain requirements for VA ID Card eligibility. They generally limit issuing VA ID cards to those who qualify for VA health care. One of the requirements can be income based (there are many other eligibility factors, such as when and where you served, whether you have a service-connected disability rating, and other factors). They should not have stated you aren’t a veteran, that is wrong. They should have stated you aren’t eligible for an ID card (if that was the case).
Congress passed a law that will enable all veterans to receive a VA issued ID card, but that has not officially started at this point in time. The best option for proving military service may be through a Veterans Designation on your drivers license, which is available from most states. Not all stores accept the Veterans Designation on a drivers license, but it works at many locations. I hope this helps!
Is the proof of service card available for any veteran to print if the were in the deers system valid to give a try? I’m service connected 50-100%
But, my husband a Marine Veteran is not service connected. I say get your records in order go back the VBA and don’t quit until they hell you register for the proof of service card. Print it. Keep it in your wallet.
Here’s the problems I’ve had with their programs… I have had the same issue with both stores… I’m a veteran of 7 years… Served with the 82nd Airborne Division during Operation Urgent Fury to liberate the Island of Grenada in 1983… That classifies me as a combat veteran… I was not injured during my tours… My total days of service are 7 years X 365 days per year, for a total of 2,555 days of service…
Now lets look at the Guard and Reservists who serve one weekend per month, and 2 weeks per year… For 20 years to retire… So, lets do the math: 1 weekend per month for 11 months = That equals up to 22 days + 14 days per year active training = a total of 36 days per year they serve… Multiply their 36 days if service per year X 20 years…… That equals up to then serving a total of 36 days X 20 years = A total of 720 days served… So they get benefits for 720 days of service, but I do not get anything for my 2,555 days of active service… In which I deployed to Grenada, and spent 6 months in the desert of Egypt as a peace keeping force…. So, after their 20 years they still have less then 1/4 of my active service time… But they get the discount year round… I call BS to their policy…. It says that one soldiers contributions, and sacrifices are less important than others… It’s wrong, and should be changed… Either give all who have served your discount or give none… You current policy is disrespectful to many whom have served our country… This is a clear cut case of discrimination of veterans…
Have you attempted to receive the discount and been refused? I know what there policy states but I have yet to be refused the discount at any of the Home Depot or Lowes that I have shopped at in the Houston, TX and Waco, TX area. When I get to the checkout I just state that I am a Veteran, sometimes they look at my copy of my DD 214, sometimes they have already entered the discount code before I was able to unfold my DD 214. Maybe each store interprets the policy different but at the ones I have been to, I never have a problem. I am not a disabled, retired or VA eligible (due to income) Veteran.
I have a Military Vet.Card,( State of Ohio offers to all Vets,with their DD214,& drivers lin,) I have gone into Home Depot & used it no problem , The last two times I was in I was told,they will give me the Military Discount this time,But I’m really not allowed to have it unless it’s a special holiday with my Vet.card !
North Olmsted, Ohio Home Depot won’t accept DD214 or drivers license so non-disabled, short-term veterans are not eligible.
if you cant shop on base you only get a discount 3x per year…no business has a obligation to give one group of people a discount…..if you read the military code of ethics its illegal for you to ask for a discount…..
Hello Liz, Thank you for your comments. I agree, no business has an obligation to offer military or veterans discounts. It is nice when they do so, but it is certainly not a requirement. Military members and veterans should be grateful when discounts are offered, and understanding if they are not offered. Also, any military code of ethics would only apply to current military members, and would not apply to veterans, as they are no longer serving in the military. (Could you please post a link to the military code of ethics so others can read the entirety of the document)?
Home Depot is not NEAR as generous as LOWES on giving your Military discount. Today 24 Feb 16) I went to my local HD store to order a chest freezer that is an “on-line only” item. Inquired about the 10% mil. discount for the order. Was flat denied for any on-line order. I as about ordering, picking up at the store, turning it back in and then repurchase immediately applying the discount. Not only NO but FNO! I found it strange because I had received the Mil. discount for on-line orders previously from this very store?? SO, a quick look on my smart phone showed that LOWES has the very same freezer, model number et Al. but $20 more in price. Walked over to LOWES, ask them if they price match. “OF COURSE” was the answer. “Can I apply my Mil Discount too”? “OF COURSE” was the answer. Thus, ordered the Freezer for an even LOWER price match from some other appliance store I found on-line. Then they applied a 10% discount and I ordered and paid for the freezer. Saving over approx. $50.00 compared to yay-who/Looser HD. Bottom line: LOWES is great for Mil Discount on on-line orders…Home Depot blows.
this is the response I received from Home Depot when the declined to offer me a discount.
Thanks for the reply email. You said that you use an in house Home Depot card. If you are referring to a Home Depot Credit Card that is a Commercial Credit Card then you are correct , We don’t offer a Military Discount when using that credit card. I will be happy to share your concern with management so they will be made aware of this so when they review this policy again they will have your comments on file.
Thanks,
Tim
That is likely because you already get discounts of 5% or free financing. Military discount states not available with other discounts.
Yesterday I shopped my local Home Depot and received a 10% discount by showing my DD214. Today, I shopped the same store, and they did NOT accept my DD214. Different employees, but the same store. They said that I needed a veteran’s ID card.
I have been shopping Lowes for 20 years or more. Even back when it was Eagle. For the last 10 to 12 years I have been asking for and getting the 10% military discount. I have used both my DD214 and MACV card. Even up to the last week. Yesterday I went to Lowes and made a purchase. At the check out I was now informed that Lowes’ policy was now just to retirees with 20 years service or active military. Also, the 10% was only allowed to veterans on three holidays.
Today my wife and I called the manager who was new from California.
We told him that he would possibility loose a lot of business because of enforcing the policy so strictly.
Home Depot has changed their policy on online orders. They will no longer honor a militery discount on online orders.
Here is my experience. This is very recent. Both Lowes & HomeDepot I have been dealing with honor the 10% discount on IN STORE purchases, including sale items. The big difference for me is the L’s honors it even on special order items for orders placed in store. They had a 20% off sale on kitchen cabinets and I got my 10% off on top of that. It saved me $350 on top of the sale price. I have forgotten to ask for it a few times during my remodel and I just take my receipt to CS and voila! Lowes has NEVER told me no (except for installation labor), Home Depot is another story. It does seem to come down to the store managers implementation of the policy. This has made me become a little more loyal to Lowes. I love my new kitchen and got a super deal on it.
I have ALWAYS received great service, and my veterans discount from all Lowes stores that I have shopped in.
I have the V on my Florida license showing that I am a Veteran, as well as my VA health card. Home Depot has always given me a hard time getting a veterans discount. If they offer a discount then stand up and back it up! So, I no longer shop at Home Depot. And what a loss for them. We just purchased a new home last year and have spent over $10K on home improvement, every single dime purchased at Lowes. If enough vets take their business elsewhere they may wake up !!
the last time I was in Home Depot and offered my retired ID to the cashier, I was informed that since January, Home Depot was no longer offering Military Discounts if you used their in-house credit card. This is fool-hardy on the part of Home Depot since there is a Lowes Store next door that offers the 10% discount, even on sale items.
I just spoke with a Home Depot customer service rep at the toll free number mentioned in the article above. Home Depot DOES NOT honor the discount for online purchases.
As an added note, I have found that Lowes does honor the discount in store for any veteran, but Home Depot only honors it for Service Connected disabled veterans. Accordingly, I always shop at Lowes when possible.
I spent 8yrs in the Air Force, 4 Active and 4 inactive and have a hearing disability form Flight Line Duty. Lowes gives me a discount every time ,Home Depot does not. I all ways thought a Vet was a Vet no mater what as long as they have a Honerabl Discharge. Other stores and eateries in the area give vets a discount also.
I don’t know way Home Depot is particular. I will shop at Lowes when possible.
Okay, here is my story, and some of the above rings very true.
Took my Father in Law to buy a z-turn mower. He was aware the he would get a 10% discount for his military service (retired Colonel). Went to customer service to handle the sale, he presented his DD214 (or some other valid id). They approved it, however, they stated that the maximum discount is $50.
So basically if you buy something less than $500, you get a 10% discount, otherwise, the max is $50. A call to Corporate Home Depot indicated that that was the max that HD offered in the state of Georgia (HD’s home state). The store manager also agreed. Another policy change is HD has quit accepting Lowe’s 10% off coupons.
HD has become very military unfriendly. Lowe’s would have given a discount with a max of 500 (or a sales amount up to $5000). If Lowes was selling the item he wanted, we would have bought it there but no such luck.
Very recent experience with Home Depot in that I presented my VA card (not retired nor service connected) and was told that since January 2016 that this store has tightened its veterans discount policy in alignment with corporate policy to only include active duty, retired and service connected to be able get an everyday discount. Interestingly enough I have purchased a number of things since January with no issues. As a side note: Last year I purchased a washer and dryer online from Home Depot and they wouldn’t do a veterans discount. It was a close-out item available only online so in-store purchase wasn’t an option. I was told that I could get reimbursed the discount at the store. Nope. The store said they couldn’t refund so I just came back another day and finally found another person who could get it done. Pretty disappointing customer service.
If your going to give a Veteran Discount, it needs to be given to all veterans. I don’t feel anyone has the right to be divisive about others service. You need this…You need that card…. NO I don’t, nor will I ever spend money at a civilian place trying to invoke authority over Military Veterans by telling them who is eligible and who is not…..
rodney then what do you say to the mps at the gate when without a valid military id you cant shop at the bx/px no business has a obligation to give any group of people a discount! Lowes was matching what active duty, retired, and service connected get when they shop on the base…they will honor veteran on your driver license and your dd214 3x per year memorial day, veterans day, 4th of july, as do several restaurants and other stores….persons with your attitude will ruin it for all…
Hello Liz, Can you please list a resource that shows how Lowe’s is matching discounts that military members and veterans receive for shopping on base. I have never seen information stating the Exchanges offer discounts to service members, retirees, or other eligible shoppers simply because they are eligible to shop on base. Not all prices at the Exchanges are lower than off-base retailers. In fact, many prices are higher. The Exchanges will often match advertised prices of off-base locations and they don’t charge taxes. Price matching and not paying taxes can make some purchases better for Exchange shoppers compared to paying the same price at an off-base retailer and adding the taxes. But it would be a false statement to imply Exchange prices are always discounted or always lower than shopping elsewhere.
Was in the market for a $1,500 Swisher Brush Cutter, which both Lowes & Home Depot do not carry in their stores, but have available for on-line purchase.
Calls to several HD store managers in my area confirmed that they could not apply a military discount to on-line orders, nor could they credit a discount to a purchase I made on-line.
A call to the HD on-line order center resulted in the same answer, but they did offer to give me a flat $50.00 credit on the on-line purchase.
I did read the published info on Lowes policy of not applying a military discount to on-line orders, so ruled them out in favor a Mowers Direct, which would ship the brush cutter to my work for free, and not charge sales tax.
On a whim, because I am anal retentive about buying expensive equipment, I called my local Lowes, spoke to the manager, and was told that I could purchase it on-line, and just bring in the receipt, along with my military ID, and receive a 10% military discount as a credit. Not only that, but the Lowes 3 Year Extended Warranty on the brush cutter was $80 cheaper than the HD 3 Year Warranty.
Way to go Lowes!
That said, I do appreciate both HD & Lowes offering the military discount, and use it all the time for in-store purchases of all kinds. I have not been refused the discount on any purchase made at either store for over 5 years. Prior to that, there was some confusion at HD on the policy, and it typically took asking for a manager’s assistance to get the discount applied.
I made sure to get the Lowes manager’s name, and will follow up this entry with what happens when I take the receipt in to the store when the brush cutter arrives there.
Maybe it is a manager’s discretion type policy at Lowes on applying the military discount to on-line orders.
Home Depot will not offer the 10% on online orders. Even while in store ordering at the service desk and showing my ID. Everyone we speak to on the phone to order says they do not give the military discount to online orders.
I just went on line with Home Depot and they do not/do not offer the 10% military discount for online shopping; only good in the store…
This discussion frustrates me. I served a little over 4 years during the “Cold War” period. No combat situations, no medical disabilities. I do have Veteran on my drivers license here in Massachusetts. Unfortunately HD and Lowes looks at my service as something less than my brothers and sisters who had served before me and after me. A Veteran is a Veteran. We all signed up for our own home towns and our nation. We did not sign up with any expectation other than to serve as needed. Why is a career Vet deemed more patriotic in the eyes of these retailers than one who gives less than 20 years for the same reasons?
I do not imply that those who did make the service a career deserve any less than what they get “from uncle Sam”. And those who sacrificed their bodies while preserving our American way of life, I solute you and truly admire you. You are our generations hero’s, you too deserve all that our government has to offer.
HD and Lowes, please do not diminish my service with these qualifiers you deem suitable or worthy to be called a Veteran.
First, I think that is nice that Lowe’s gives a discount to some vets. What I did not like is that they pick and choose who is a vet in their eyes. I went to Lowe’s and asked for the Vet discount and showed my Maine drivers license which designates veteran status. A snotty, very overweight twenty something year old female looked at me indignantly stating we don’t except that card. So, I simply said keep it then and left. Well Lowe’s the State of Maine, the Federal Government, the American Legion, AMVets and the police department I retired from all consider me a veteran, its nice to know that you don’t. Oh, that is except three days a year…
Another dissatisfied Vet
Online discount no longer offered at Home Depot.
Some of the info on this page is not accurate. I was denied my discount. Home Depot apparently just changed the policy. DD214s are accepted ONLY on Labor Day, Memorial Day and July 4th. I purchased a lawnmower, had my DD214 in hand…denied. They had this placard posted at the terminal and low and behold, if you only have a DD214, they will not honor it outside those Holidays. I even called HD customer relations, didn’t offer to apply the discount, just said we will bring it up with our leadership team. Good for you if you were able to use it, but here in MD, use of DD214s are very limited.
I am a veterans of the Vietnam War. However, I was drafted and only served active duty for 2 years so my service only counts at Home Depot and Lowes on special holidays. I see this as just one more slap at Vietnam Veterans. Seems to me that soldiers who were drafted and served, rather than running to Canada, should get the same treatment as career soldiers.
After 8 years of active duty, 3 years of reserve time and fighting with 1st armor dig in Iraq, I’m only a veteran in the eyes of Lowes three times a year. Just home from buying a dishwasher and turned down for a discount at Lowes. The 10% would have saved me $74. I almost left without the dishwasher. The risks I took and sacrifices my family and I made should be worth more that $74 or a 10% discount three times a year. This is America so while we sacrificed, Lowes and most of the other corporations were busy making their billions. No wonder Socialism is gaining popularity. Humanity and respect have taken a back seat to greed
Lots of comments here that make it sound very up and down regarding the discounts.
Seems to depend on who / where / phase of the moon.
Anyway – my experience today – 8-10-2016 at Lowes in Bellingham, WA –
I was buying some building supplies, didn’t even know about their discount and the cashier asked me.
.
I told her yes I am a veteran (I served 9 years Navy) but I don’t have a military ID because they take it away when you are discharged – I am not a retired veteran.
She said I could use my DD214. I said I have done that on some occasions such as a restaurant on Veteran’s day but I did not have it with me since I didn’t even know they had a discount.
.
She gave me the discount anyway and told me to bring a copy of my DD214 next time.
She mentioned a lot of folks have a photo of it in their phone or a shrunk down copy in their wallet. She also said if I had made any other purchases in the past 30 days I could bring in the receipt to get the discount retroactively – but can’t be more than 30 days past.
As a disabled veteran, can I get the 10% and use the 6 month or 18 month credit plan when available also? Sometimes the clerk says yes and sometimes no. If I can get them to enter it in the register it always gives it to me.
As a retired veteran, I have not been allowed a discount at Home Depot for well over a year. They tell me their new policy is to give a 10% discount for active duty military only. I’ve tried several times and had no luck. I’ve given up trying and now go to Lowes where they still give a discount with no hassles.
I find it absurd when I see veterans throwing a temper tantrum when they don’t, or partial receive a discount. I served because I wanted to do my duty as an American… I am owed nothing. I think it is respectable that companies even offer it, and only fair that they have to do checks and balances to police it. Most of these companies do charitable veteran work on top of the discount as well. As a vet I personally wish they would cancel the discount, take whatever they would have marked down and monthly donate it to a active duty family. Quit acting like a POG and suck it up you’ve been through worse.
I didn’t serve. I married a 20 year man who had Agent Orange sprayed on him in Vietnam. He is dead because my government used Agent Orange. I choose to shop where the store honors my late husband’s sacrifice.
I was refused the discount at Fort Collins co Home Depot although I had my expired active duty ID and veterans designation on my drivers license. Not only that the cashier was extremely disrespectful To me
Didn’t read all the comments but figured I’d add. The Home Depots in San Antonio discount is 10% up to $50 max.
In Arizona, with a VA ID, Home Depot allows 10% discount on items every day of the year except for sales items (they call that double-dipping).
Lowe’s offers 10% on everything all year regardless of of sales prices.
Sears offers 20% all year on anything, but 10% if items are on sale..
I’ve had the same results w/ HD & Lowes for many years in northern CA. However, Never knew about Sears’ discounts until a few months ago.
Ryan Guina, thank you for this very helpful article and thank you for your service.
I just wanted to state that even though Home Depot may not offer as large a discount as Lowe’s, Home Depot does a lot more for the active duty and veteran community. I’m from a town with a military post and VA Medical Center, the Memorial Wall came through recently and the local Home Depot donated all the materials and built the walkway. They are constantly building and donating for Veterans, disabled or otherwise, and Active duty military personnel inside and outside of our community. Also, my husband is an Army veteran with disabled status and RARELY asks for a discount, if ever. He didn’t join the military for a 10% discount and certainly didn’t receive disabled status to get it either. I find it disgusting that other military people, literally throw temper tantrums because they didn’t receive a discount or a full 10% discount? Is that why you joined? To get 10% off your purchase? Grow up.
Home Depot is offering a 10 % discount to Military personel. But, heres the catch it excludes any item they consider a commodity item or building materials.
On 04/23/17 I bought the following for 142.00 at the Home depot, I showed my Military ID card and received a 10% discount that totaled $1.44.
Now I am not a Mathematician, but I do know that 1.44 is roughly 1% of 142.00.
The only thing I purchased that qualified was 2 bags of salt (which sounds like a commodity item to me).
The 2x6x10 did not
The Screws did not
The Roof Jack did not
The Nails did not
The joist Hangers did not….
Home Depot’s Policy of 10 % off to Veterans is a Joke, backed by corporate policy and greed under the guise of helping Veterans.
Bingo! Bought a couple of swings and a 10 foot replacement slide for the backyard so that my grandchildren could have fun. No discount, and they weren’t on sale. $250 in purchases, and 79 cent discount (two cheap thermometers, $3.99 each).
I have almost completely stopped shopping at Home Depot. There are so many items that do not qualify for the military/veteran’s 10 % discount that it’s just not worth trying to shop around for the best deals. I asked the manager at my local Home Depot why the 10% was not across the board and he said that the profit margin was too small on certain items. When I mentioned that Lowes gives the 10% discount on everything he said that I should be shopping at Lowes then. So, I took his advice and do the majority of my shopping/purchasing at Lowes. We recently purchased a new refrigerator at Lowes. The price was dropped from $1400 down to $999. Lowes still applied my 10% veteran’s discount to the price saving me an additional $99.
So, my money will go to Lowes and the only reason I find to shop at Home Depot is when I need something only they carry in stock and I need it right away. Other than that, I will order the item from an online source and wait for delivery. Home Depot does not deserve my money. My problem is not just the 10% veteran’s discount, it is with the treatment of customers in general. It’s hard to find assistants in the store and those that are around don’t really seem like they want to help you out or are not very knowledgeable. I have expressed these same issues with their home office in Atlanta several times with no response from them.
Just found out that Lowes now gives the 10% discount to all veterans, disabled or not. The discount is linked to your MyLowes account. To get it search for Lowes miiltary discount. If you do not have a MyLowes account, you will need to create one. After you create your account, it will prompt you to enter your Name, DOB, and date of separation. They use a third party to verify eligibility, but it is instantaneous (although the verification failed for a friend of mine, it did work for me). If you don’t want to or can’t do this online, I have been told that you can bring a copy of your DD-214 to Lowes customer service, and they can update your MyLowes account to give you the discount. From there just show your MyLowes card, and it should automatically give you the discount.
I am retired Navy and shop at Lowe’s frequently and have never been turned down for the military discount. the same can not be said for Home Depot. I have been turned down (with retired military ID card in hand) at Home Depot on several occasions. Home Depot also will not give a Military discount on online orders any longer, even if you call, they refuse. On one occasion, I went to home Depot to buy a toilet ($300). went to check out and was told the item was not eligible for the discount because it was in there weekly add. I looked at the add and it was in the add, BUT it was not on sale or even being advertised as on sale. It was listed in the add, but at regular price. I left without buying the toilet and went to Lowes and bought a toilet that was marked 20% off and they still gave me the 10% military discount. Home depot will never give discount on sales items. Lowes always does. I bought a dryer that was on 20% mark down day, additional 10% discount on clearance and another 10% for a dent. Still they added the 10% military discount. Needless to say, I do 98% shopping at Lowes and maybe 2% at Home Depot and that is only if I can not item I need at Lowes…
Home Depot does not give veterans a discount every day….just certain days, july 4, memorial are a couple. I was denied my discount 5/13/2017 with a valid Virginia state issued veterans card, honorable discharge. I had previously gotten discounts, it appears they have changed their policy. I longer shop there.
Lowes has started a new program, take in your DD214 and get registered, then just use your ph. # when checking out for your discount……..EVERYDAY.
The veteran designation on your driver’s license is not an accepted form per Home Depot rules. However, you should still get the 10% off. The policy has not changed. It’s been the policy of the company the entire time.
Also, people are taking advantage of the veteran discount when they aren’t veterans or dependents.
Why, as a veteran, I bought two complete kitchen and laundry room appliances (~$15,000) at Lowes instead of Home Depot.
Because Lowes gives a full 10% Military Discount on all items and Home Depot limits Military discounts on many items (disclosed only at the checkout stand) and even then limits the 10% discount to a total of $50 per purchase and $500 per year (though they don’t seem to keep count on yearly purchases).
I even offered Home Depot to “Price Match” but it seems their policy on this is as deceptive as it is on their “Military Discount” because they proudly told me they would not price match the Military Discount given by Lowes.
Smoke & Mirrors at Home Depot hides a deceptive “Military Discount” program while Lowes stands tall when they say “Thank You For Your Service”.
What a hoot.
Price matching applies as long as the items are the same item, same brand, same model. What you can’t do is double discount yourself. For instance, if you bring in a Lowe’s coupon that’s 15% off, you can’t use your military discount on top of that. That’s one of the few reasons Home Depot won’t give you the discount. The other being you don’t have an ID with you, or you have pictures in your phone of documentation.
I totally agree. Home depot used to be okay with this but lately, no items in lumber or building supplies. Really Home Depot? Excluding those categories pretty much nullifies your advertised discount.
Lowes has won my business for this reason alone.
Today Memorial Day , I called HOME DEPOT customer service to ask for discount on a order which I had to do ONLINE… stores for some reason do not carry the 10PACK of hinges for cabinets , but have the 2 pack in stock.
I asked for a discount and she said no military discount for any online product ..The discount is for ONLY IN STOCK and NOT on any item at a reduced price in the store.
HOME DEPOT does not have a veteran discount except 3 days a year on in stock regular priced items less than $500…
IF you receive a check from the government for your service disability then the discount applies.,.as well as active military ..
war veterans that lucked out , on not getting injured get discount on 3 days a year …
The requirement for service connected disability has always been hit and miss. Lowes now offers a My Lowes card and you can have your military service attached to the card. There is no requirement for disability. Once attached you just use the card and you get the discount. I do not know if Home Depot will go with that policy but my brother-in-law says he gets the 10% at Home Depot with his VA card and no disability. I tried it and was was rejected since there was no indication of disability.
Up until yesterday, Home Depot honored our Driver’s License with the Veteran designation as proof of prior service. Now, you have to be retired or disabled yet contractors, who are not Veterans receive a discount. As a property manager with over 20 properties to manage, I will not be using this store again. A Veteran is a Veteran is a Veteran!
Seems to me that the policy of not giving the discount to veterans who only fulfilled their initial commitment and were then honorably discharged is kind of ironic.
Returning home from Vietnam, we were singled out because of what we sacrificed for our country.
Now, we are singled out because we didn’t do enough of it.
Article needs an update. LOWES now offers 10 percent to ALL honorably discharged veterans! You can even sign up online and they’re linked with DMDC to verify your service immediately… or bring your DD214 into any LOWES to have it added to your account (which ties it to your phone number… which means no more having to prove service every time you shop). Here’s their site with details so you don’t have to believe some random online post: https://m.lowes.com/mylowes/login?context=military Cheers!
I concur with this post. I just signed up and received a 10% discount on a new range which was already on sale at a pretty good price. I served four years and was honorably discharged but have no disabilities. Just a regular old vet. Hats off to Lowes!!
No one is seeing the bigger picture. The real question is why is Home Depot changing their policy regarding veteran discounts? My best guess is they feel that they are loosing too much money on the millions of discounts that is offers us veterans annually. So figure that ease some of the hurt…they could take advantage of the Dept of Veteran Affairs efforts to identify service connected veterans and eliminate the discount to regular veterans. Home Depot will feel more pain with that move cause when the rest of the nation hears about this…boycott. I can see it coming now. But is all apart of the new nation and new gov’t.
Was just denied discount at Home Depot when I tried to buy 2- 2×6’s. Was told no discount on building materials. WTF, aren’t they a building material store?
Took my business to Lowes, they had no problem.
I just left Home Depot W Mobile, AL. The woman at checkout told me HD stopped the discount a year ago. I received the discount last week at the same store. She claimed I was too stupid to look at my receipt last week and didn’t get the discount.
The military discount at Home Depot is untrue. I recently took a retired 83 year old Korean War Vet to the Home Depot in Wentzville, Missouri. His intention was to purchase a Hampton Bay Outdoor table and chairs.
The Service Desk at Home Depot informed them that there were none in the store and they would have to order his set. That was fine. However, his military discount does not apply towards the purchase.
Home Depot customer service was contacted and there has been no response. The purchase date was 6/25/2017. Please make your viewers aware of this.
Apparently every store and area is different. I used to shop at Lowe’s a lot and was told they did not give the veterans 10% discount. Then I was told they did and not to accept the denial but to ask for a manager. So I started showing my DD214 and by golly, I got the 10% discount from almost all the cashiers. Then one day this summer I was told they no longer gave the discount except on Veterans day. The manager at the Tulsa Hills Lowe’s store was down right snotty about it.
So I went to Home Depot for the first time in a long time. I thought the staff attitudes had improved big time from the past and on every purchase they gave me the 10% upon showing my DD214. Since then, I have purchased several thousand dollars worth of merchandise and now shop at Lowe’s rarely.
The last time I went to the Irondale, Alabama Home Depot, they refused my VA card. They said my VA card was not the right card. I continue to be treated at the VA Hospital to this day. I served twice. Once as enlisted and later as an officer. I walked out the door and went to Lowe’s
15 year Guard vet denied a discount at Ormond Beach Home Depot today. Lowes has an online veteran verification system that is hands down better than Home Depot’s. If you are veteran Guardsman without a DD214 then Lowes is your store; 10% discount everyday.
How about stop saying “thank you for your service” as it insults the other 90% that couldn’t stand the BS in the military and we’re not “lucky” enough/wounded enough to be recognized by these draft dodgers running these stores. I was good enough to serve so that they didn’t have to. Some fat punk “manager” at Home Depot in Fairborn Ohio and the cashier’s might have well just spit on me as I walked out of the store ashamed that I had even asked for the discount… Never again.