Home Depot and Lowe’s have long been known to offer a 10% military discount to military members, veterans, and retirees on the main military holidays such as Memorial Day, Fourth of July, and Veterans Day.
Well, good news – both companies now offer these military discounts every day of the week! Additionally, you may be able to find discounts online at Lowes.com and savings at HomeDepot.com.
Military Discount Eligibility: Please read the discount information for each store closely. These discounts may or may not be available to all military veterans on a daily basis. In general, both Home Depot and Lowe’s offer a 10% discount to all currently serving military members with proper military ID, retired military members with ID, and veterans with a service-connected disability rating and VA health care ID card with a service-connected designation. Some veterans have reported being able to receive a discount with a driver’s license featuring a veteran’s designation (this is not always accepted at all locations).
Home Depot Military Discount
Home Depot is one of the many companies that offer military discounts year-round. There is some confusion regarding the Home Depot military discount policy. Below you can find details on Home Depot’s offers to veterans.
Home Depot’s 10% Military Discount Policy
An online customer service rep recently gave me this information about Home Depot military discounts:
- Year-round: Home Depot’s military discount is offered throughout the year.
- 10% Military Discount: Home Depot’s 10% discount is applicable to purchases with a $500 maximum discount. There are some exclusions, including installation products or services, Gift Cards, special buy appliances, and some commodities, such as building materials. The discount is not available for online purchases.
- Eligibility – U.S. stores: The discount is offered in the U.S. to all active duty military personnel, reservists, retired or disabled veterans and their immediate families. Veterans who do not have a VA service-connected disability rating may only be eligible for the military discount during national holidays such as Memorial Day, July 4th, and Veterans Day.
- Military ID: To use Home Depot’s discount, you should present acceptable proof of military service.
In fact, you can find even more savings with special Memorial Day and Veterans Day discounts at retailers and restaurants nationwide.
Does Home Depot offer the military discount online? Unfortunately, The Home Depot no longer offers the military discount online.
However, a few people have told me they have made online purchases for in-store pickup, and were able to obtain the discount when they paid at the store. This may not work if you buy online, then pick up in the store, unless you are willing to ask for a price adjustment.
HomeDepot.com Coupon Codes
The Home Depot offers a variety of sales, some of which may vary by location. So it’s a good idea to check the local advertisements, fliers, and online store for up to date information.
The Home Depot also publishes local deals on their website. Click here to view the latest online and in-store promotions at The Home Depot!
Lowe’s Military Discount
Like Home Depot, Lowe’s offers veterans a 10% discount through its MyLowe’s program. You can learn more about the promotional program on the Lowe’s website.
Lowe’s 10% Military Discount Policy
Lowe’s now offers a 10% military discount to all active duty military members, members of the Guard and Reserve, retired military members and their immediate family members.
The 10% Lowe’s discount also applies to veterans who served honorably, as well as and their families.
Here is the specific discount information:
To receive the Everyday 10% Military Discount, you must:
Be currently serving in or a veteran* of the US armed forces or be the immediate family member (Spouses and/or dependent children up to 18 years old). Once the service member signs up for the discount program on Lowes.com, it will be linked to a MyLowe’s card that may also be used by immediate family.
and
Enroll in the program online. Lowe’s uses a trusted third party to verify eligibility status for online enrollment and may require additional documentation or proof of eligibility.
*Veteran includes all individuals who are retired from the US armed forces or who have been discharged (e.g., honorable, under honorable condition, general). Individuals dishonorably discharged or for bad conduct are not eligible to receive a military discount.
(source)
How to Sign Up for the MyLowe’s Program
Military members and veterans will need to sign up for the MyLowe’s program in order to receive the military discount. Once you sign up for the MyLowe’s program, you can receive the military discount on purchases made in the store.
You will need to provide Lowe’s with your name, phone number, and zip code to join the MyLowe’s program. You will also need to verify your military service with a third-party company that verifies military service through a contract with the DoD (your information is secure).
Once you join the MyLowe’s program, you can link your MyLowe’s account with your phone number, or choose to carry a physical card (it is not a credit card, it’s simply a membership card). I simply link my MyLowe’s account to my phone number and provide my number when I check out.
A new Lowe’s policy requires the clerks and cashiers to verify your identity by requesting to see your military ID card.
You can also link your spouse to your MyLowe’s account and he or she can receive the discount. They too, may be required to show ID to prove they are on your account (this is a requirement to prevent fraud).
What Can You Use the Lowe’s Military Discount For?
Lowe’s website states the following:
The 10% Military Discount can be used every day on eligible purchases in store. There are some exclusions.
- It can’t be used with any other offer, coupon, promotion, discount or markdown, including, but not limited to, Lowe’s Price Match Guarantee, price programs, such as Lowe’s volume or special discount programs (including, but not limited to, Contractor Packs™, Buy in Bulk, Special Value, New Lower Price and Was/Now) or Lowe’s Credit discount offers, such as, but not limited to, Lowe’s Consumer Credit Card 5% off Every Day discount.
- It can’t be applied to any gift cards, previous purchases, services (including, but not limited to, product installations, assembly, shipping and Extended Protection Plans), any taxes or fees.
- Offer isn’t redeemable for cash, is nontransferable, can’t be combined with manager discretion price adjustments. Additional exclusions may apply. See store for details.
The discount applies to in-stock and special-order purchases up to $5,000.
Note: The Lowe’s military discount policy applies to online purchases at Lowes.com.
Lowe’s Offers Great Online Deals – Especially with the Discount
Keep in mind you may still be able to find discounts on the Lowe’s.com website. Just follow the link or click on the banner below to access these deals. The best part is that you can view inventory and complete your order online, then visit the store and pick up the item. That way you don’t waste a trip only to find out they didn’t have your item in stock.
Home Depot & Lowe’s Military Discount FAQ’s
There can be some confusion on these military discounts at Home Depot and Lowe’s. So we put together a few answers to the most common questions and concerns we hear from our readers.
Who is eligible for the military discount?
The offers as explained above do not necessarily include all veterans, 100% of the time. Both The Home Depot and the Lowe’s military discount offers include active duty, Guard/Reserves, retirees, and veterans with a service connected-disability rating (many stores require the veteran to show proof of a service-connected rating, which will appear on the VA health care ID card).
The Lowe’s military discount is open to anyone who has served honorably.
Some veterans have been able to receive the discount with an alternate form of ID or proof of service, such as a DD 214, or a veterans designation on their drivers license. These alternate forms of ID aren’t officially accepted, so this may be at the discretion of the clerk or the store manager.
How to prove military service:
- Military ID Card
- Veterans ID Card
- VA Health Care Card
- DD Form 214
- Drivers License with Veterans Designation
- other ways to prove military service
Are there exceptions to the discount?
Yes. There are certain exceptions and exclusions to the discounts. Some items cannot be discounted due to manufacturer limitations, because they are already on clearance or have other discounts applied, or because they are commodities and the pricing doesn’t allow for discounting.
This is common for items such as lumber and drywall, which have very small profit margins. There also may be a total dollar limit for discounts.
For example, several commenters have stated the store manager informed them there was a dollar limit for the discount ranging from $50 to $500, depending on the item, store, or location.
Some discounts can’t be combined, such as a military discount and a contractor’s discount. Additionally, The Home Depot no longer offers the 10% discount for online purchases. Please verify before making your purchase.
What if you don’t receive a discount?
Some military members and veterans have reported not being able to receive a 10% discount when shopping at Home Depot or Lowe’s. Please check with all the above information and verify the discount applies.
You can ask the store manager to see a copy of their military discount policy and ask if there are exclusions for the items you are purchasing.
It’s also possible you don’t have the form of ID they accept. Home Depot and Lowe’s both have policies in place regarding which forms of ID are accepted. Clerks can get in trouble or lose their job for accepting the incorrect form of ID, so please don’t put them in an awkward position.
Discounts may be hit or miss. At the end of the day, we should appreciate the fact that these companies are making an effort to support our community. If the discount isn’t applied, then please thank them anyway and show these companies our gratitude and appreciation for supporting our community.
Shop Around
If Home Depot or Lowe’s doesn’t honor the military discount, then compare prices with other stores, including playing Home Depot and Lowe’s against each other (they almost always honor coupons and offers from the other store).
There are plenty of home improvement coupons available from various stores. The key is to look at all of your options to ensure you’re getting the best deals on the products you need.
This comments section is closed. There are over 600 comments and the discussion has run its course. Please refer to the article or the official Home Depot or Lowe’s websites for their official military discount policies. We will continue to update this article if there are any changes to the respective policies. Please use our Contact Page if you need to contact us about any changes to these policies. Please include a reference or the source and we will investigate and update our site accordingly. Please DO NOT contact us regarding whether or not a store honored or did not honor a discount. Those comments should only be directed to the respective store’s Customer Service department. These are third-party organizations and we have no control or influence over their actions. Finally, please remember that military discounts are a privilege, not a right. Stores and organizations have the ability to set… Read more »
My husband is retired military. We have tried to get a discount at HD and it seems to depend on their mood so we haven’t tried in the last couple years. We went to Lowe’s a couple years ago with the required paperwork and they submitted everything for us. We have the My Lowe’s card but have never used it and we always get the discount. Not sure if this works everywhere but all we do is give our phone number. I can go in without him and receive the discount by just giving our phone number. They always say “thank you for your service.” We shop at Lowe’s in Bentonville and Rogers, AR.
After reading these comments and others, I have decided to not attempt to get a vet discount. Clearly Home Depot requires a disability from military service, so be it.
Lowes requires permanent access to my DD214 information and a credit card involvement with them, so be it.
I deeply enjoy the vet parking and it is very helpful for a semi disabled person who is a veteran of VN 66-70. Only 10% of all Americans have served, and I am proud enough to be one who volunteered for everything. Screw the conditional discounts.
RE: Goleta California Home Depot Store I shopped at this Home Depot 01/08/19. I had to buy some brass plumbing couplers. I’m a disabled Vietnam Veteran and had proper documentation identifying me as such. I showed my ID to the Asst Head Cashier, Rachael, that helped me check out and after receiving my paper receipt, I noticed I did not get the 10 percent military discount. I went to her and asked why I did not receive the discount. I was informed by her that Military discounts are not available for ‘consumable’ purchases. She gave me examples of potting soil and lumber as consumables. I also had this same conversation with the Head Cashier named Vance. I bought four 1/4″ brass fittings which that store considered consumables, and denied my discount. No one at the store offered me a copy of their military discount program. If their examples of consumable… Read more »
I was told after the first of the year, 2019, I had to be registered online with Home Depot or I would no longer be given a Military discount.
I cannot find where to register for it, and they have been rude every time I use my husband’s ID
As a regular at both of these home improvement stores, I’ve witnessed heated customer interactions with staff at both businesses over whether or not they’re getting their discount and why they need to prove their service. I intervened last week when a 6’+ veteran was leaning over the counter, yelling at a young female cashier who looked like they were fresh out of high school. His face was beat red and he was just looking like a total ***-hat as he went off on how much she didn’t respect his service and the lives of Americans who gave theirs up for the red, white, and blue. I couldn’t take it. I told him he could step outside and scream into an adult’s face if he’d like or he could start acting like a civil human being. He told me to F off and pushed his cart over. We didn’t serve… Read more »
Regarding the comment “I also contacted a Home Depot customer service rep online and she gave me this response:
We proudly offer Active and Veteran military a 10% discount on their online or in-store purchases. Please contact Online Customer Care at 1-800-430-3376 and place your online order over the phone for an immediate discount or bring your ID to your local Home Depot. However, this may not be used in combination with any other sale prices or discounts.”
I called and was told the information given was incorrect whereas the Military Discount can only be applied physically at the store. Online and Phone orders do not qualify.
Home Depot in Phoenix, Oregon was rude to a veteran who inquired about the veteran discount. Even with Veteran status ID they turned him away stating he had to have a veteran disability. The rude demeanor was very disappointing and un-American. It was awkward for the veteran and even another employee recommended he provide feedback since it wasnt right.
Lowe’s military discount registration is a scam and total invasion of privacy. The ONLY way to get their falsely magnanimous military discount is to give them a copy of sensitive personal military records IE Military ID, DD214, etc. Why would anyone just hand a copy of these documents which contain highly personal and confidential info to anyone? Not only that to get the discount they REQUIRE you to have a MyLowes credit card, what a scam. My state has a process of adding a person’s veteran’s status to their driver’s license which I have done. I presented this to the store as proof that I am a veteran and they refused it as proof, they would ONLY accept the registration in their system as proof which requires handing them a copy of my personal military documents. I shop at Home Depot at least a few times a week and they… Read more »
I registered online at Lowes.com under My Lowes. I had to enter information from my DD214 and then it linked my military information to My Lowes card. Every time I go to Lowes, I just show my My Lowes card and get 10% off. I have received this discount for clearance items as well as already discounted items. I no longer shop at Menards or Home Depot.
After 30 years of doing business, I am switching from Home Depot to Lowes. HD certainly misled me when they said I needed a VIC, which I got six weeks later; yet they then denied my discount because I am just a mere honorably discharged vet. Lowe’s honored it and thanked me for my service. Good for them!
I went to Lowes and received my approval for Military discount (presented DD214). They were friendly and helpful. No problem.
I went to home depot and inquired about the same discount. I was refused and rather rudely. I do appreciate their support for our retired, active, reservists and disabled veterans. No question that they deserve it. But to dismiss the men and women who have served in combat areas HONORABLE and chose to leave the military to start a family and /or a civilian career is unacceptable.
Home Depot also has restriction on using the discount and seems to use it as a PR tool.
I have not seen or heard of restrictions at Lowes. So I will continue to shop at Lowes and encourage all ex military personnel to do the same.
Semper Fi
I went to Lowes and asked about getting the military discount. They had me bring my DD214 form and signed me up for my yearly 10% policy. So nice it was to receive the discount policy. Then I went to Home Depot to do the same thing. Then I found out it’s not for all veterans, just a few of the total number of vets. It’s petty irritating that they advertise veteran discount and don’t do it for all vets like Lowes. I will not shop at Home Depot again.
Just recently moved to Tucson, AZ and was blindsided by a clerk at a Home Depot store who denied me a veteran discount. First time ever. Have been shopping at HD and Lowes for years and was never treated in such a way, being made to feel that my service to my country was not appreciated.
I asked to see the store Manager, and he said it is and has always been HD policy to deny a veteran discount to “veterans” due to the impact it has on the bottom line. He also stated Lowes was in dire straits in part because they give the discount. Maybe what he and other management types at HD don’t understand, is that I and many other veterans who have spent thousands at their stores will no longer be spending our money there. From now on, it’s Lowes for me.
Today, November 30,2018, I was at Home Depot to look for a specific type of wall paper that I plan on using for a back ground behind a heater I recently bought from Home Depot. While there I picked up a few items I needed for another project. As I checked out I showed my VA card, it was to my astonishment that the girl at the register told me we can’t give you a discount for your status it only gives you a discount at certain time of the year. The reason that this puzzled me was that less than a month ago I bought nearly 500.00 worth of insulation at a Home Depot near the place where I was going to install the insulation and i was not questioned about my VA status and was given the 10% discount. The same store I was at today, that refused,… Read more »
This quote if from this page. It is about Home Depot: The discount is offered in the U.S. to all active duty military personnel, reservists, retired or disabled veterans and their immediate families.
The secret is the average vet can not get this discount. Read every word. No where does it say all vets. On your VA identification card t must have the words “Service connected” it they are not there no discount. So if you were in the military and got out without getting wounded and and classified as disabled, no discount. I could not get the discount until my ID was changed.
So curious with everyone saying that “they won’t give me a discount, so I refuse to shop there anymore”. Do people do this to all stores that don’t offer someone a military discount? Like Walmart, KMart, grocery stores, etc? It’s interesting that people purchase gasoline all the time and don’t refuse to purchase at the gas station because they don’t get a military discount, but state to refuse to shop at a home improvement store because they don’t offer one. Sounds like some double standards for most people. I really don’t care, if I get a discount, great, if not, then that is alright too. (retired after 20 years in Marines).
Your Home Depot store in Albany, Oregon does not give healthy veterans a discount every day showing their dd 214 form. I was told I had to be diabled, or retired with a card, or active. I served, as many did and made it out without needing help from the VA. You just lost a customer!
Last time I was in the store and asked for my VA discout they gave it to me by showing my drivers license stamped Veteran, but was told that I should get different VA card.
How and where do I apply for it?
I stopped shopping at Home Depot 10 years ago! The last time I walked in the store and you would have thought I was invisible. I could not get any one to assist me. I am not surprised they don’t offer Military Discount. As a veteran I take my $$$ to Lowe’s, they are ALWAYS helpful
I am also a veteran , I stop shopping at home depot because the policy changes every time you go in the store ,I have veteran I.D card from the va clinic also have it on my driver’s license. Also home depot does not have parking spaces for veterans. To me home depot recognize the veterans like lowes does I do not shop at home depot anymore, all my business goes to Lowe’s now
Just got home from the Black Friday madness at the Maui Homedepot. After waiting over an hour for an available salesperson, I got got a checkout slip for a range/microwave combo. I finally get to the front counter to pay for my items, and I’m told I cant combine the Black Friday sale with the military discount. I’d have to choose one or the other. And to top it off, the items arnt even in stock and I have to wait 8 weeks for it.
The home depot here (Brick, NJ) sometimes gives non-disabled veterans the discount and sometimes they don’t. It appears to be that some cashiers don’t know to check for the disabled notation on the VA card. Regardless of that if you have them call a manager over that manager can give anyone a 10% discount, military or not.
I just tried to sign up for the Lowe’s discount online but their processor SheerID rejected it and insisted I upload a copy of proof. When I tried that it wouldn’t upload saying the link had expired. It insisted I visit a Lowe’s store and bring proof in. The next time I’m on that side of town I’ll try that.
I was in my local Home Depot store this morning Nashville Tennessee and clerk told me they were instructed last week to stop giving the military 10% discount.
Went to Home Depot on November 19th willing to spend almost $300 worth of merchandise. But ended up leaving because the manager at the store would not give my father a veteran’s discount. My father served his time in the military, and deserves some level of respect. We are not looking for handouts, but the least that the manager could have done was to say thank you for your service… but could only muster “My hands are tied”. Ended up going to Lowe’s and got his veterans discount, no questions asked. I will be a lifelong Lowe’s customer going forward. Thank you Lowes for making my father feel like his service was worth something.
Allan,I think you meant “disabled” veterans since home depot will not give their discount to veterans that were able to remain healthy and not need VA benefits. I have a veterans designation on my GA drivers license, but that does not meet home depot standards. So now I refuse to shop them anymore. Lowes honors my military service everyday. Lowes also used a verification service to certify my military record.
Thank you Joe McFarland III for your service! I am a US Navy veteran, Viet Nam service. I made four West Pac deployments during my three years and two months aboard a cargo ship. This note is to thank Lowe’s for the military discount. I also thank them for the new veterans parking spaces at their stores. I feel humbled and thankful when the clerk also thanks me for service when checking out. It’s nice to know that some big companies remember veterans.
I’m a service connected Veteran. I’ve rcvd a 10% discount b/c of that, while advocating all Vets should get the discount. A good answer to stores that offer on certain days only is this ” I was a Soldier every day, and I am a Veteran, every day.”
There is a cap of $500 purchase at a time, as posted on their site. Items over that receive $50 off. NYS Licences have a Veteran Status you can update for free at DMV,I suggest other states follow suit, it is a state level agency.
As a contractor, I’ve saved 1000s, I’m sure.
I attempted to purchase a $3,000.00 electric riding lawn mower from HD and use my veteran discount but they said a veteran is not defined as someone who served in the military. We drove to Lowes and purchased a gas lawn mower. Lowes does respect veterans and no flim flam. Lowes set up with a veteran account that both my wife and I can use everytime. Lowes did not have an electric riding mower but I now have a nice zero turn that is great. Go Lows you deserve the sale and the profit. Thank you for your positive treatment of veterans. Looking forward to Lows building a facility closer to us but happy to make the drive as you are happy to recognize veterans. Bye bye HD and shame on you for pretending that you honor veterans.
We continue to have a difficulty in getting the Veteran’s discount from Home Depot, despite providing a DD214 and a Florida Drivers’ License with a Veteran designation. What more does Home Depot require? Please advise so that we do not have difficulty in requesting and getting the discount Home Depot claims it provides. sooner rather than later would be a good time to provide the answer to this problem
I used to shop at Home Depot exclusively. When I moved to Utah, Lowes told me about their veteran discount program when I was making a large purchase. All I had to do was to show them my DD214 form and I was in. I inquired about the discount at Home Depot. They said I had to have a military ID or a Veteran designation on my driver’s license. Took my DD214 to DMV and got the designation. On my visit to Home Depot today, I was told that the license designation was no longer accepted and I would have to show them my active military ID, Retired ID or disabled veteran ID. If you were drafted or if you enlisted and served your required time, you don’t qualify for their discount. I guess they don’t care even if you served in combat. I will not shop at HD anymore.… Read more »
I just returned from Home Depot located on art 450 in Annapolis MD and my VA health card showing “service connected” is no longer honored except on specific holidays. HD has a new laminated policy showing all military IDs including the new VA-issued ID. Sure enough, my VA healthcare card is in the group for special days only. Now, Annapolis has 2 HDs within 5 miles of my house. My new policy: HD for $10 or less and LOWES for everything else. Nearest Lowe’s is about 20 miles away.
It sure sounds like the person running a local Home Deport is deciding what or whether to offer military discounts by him (or Her) self.
I always shopped at HD and every time we go, we pull out my husbands military I.D card, well the past 2 times when we pulled it out they told us that it isnt’t one that’s listed. So apparently now you have to be retired veteran or active military. This was told to us by 2 clerks at HD in Hixson, TN on 2 different trips. So this past weekend we chose to go to Lowe’s. We have always bought Behr paint, so now we are using Sherwin Williams. So I’m very disappointed with Home Depot, also they lost several customers due to this. So, for veterans that served only 8 years you lose your military discount and now they lost a valued customer.
Lowes is super easy signed yo with the MyLowes online they verify with TroopID and then all you need is to keep your barcode with you when you shop. Home Depot is so crooked. First I was told my papers wouldn’t be enough, I needed to have something with my picture, so it was great that these new VID’s came out and they even put my married name on it so I can stop proving that I am my maiden name. So fast forward, I finally got my VID and HD was the closest store and they would not honor it, they said they have changed their policy to only give the discount to veterans with a service connected disability. I live in Military City, USA (San Antonio) so it’s very weird to be treated that way and now I will only go to Lowes.
I live in Virginia Beach, Virginia and I just want to say that 10% discount is not worth giving my information off my DD214 to a Home Store so someone can use it for something else. They say that people are passing off fake Military ID Cards. I believe that is crap what person in their right mind is going to risk a felony to get 10% off on something they want at any store. If all you have to do is give them your phone number to get a discount then whats to stop anyone that knows my phone number to get 10% off. I believe its just a ploy to use our information off our DD214 for other uses. I will do without. I am not going to go broke because I refuse the their policy. They are just following Lowe’s idea. I bet they senior people in… Read more »
Home Depot DOES NOT offer military discount for online purchases, even calling the customer care number. You need to update your information. It also does not apply for construction, electrical, plumbing, and plants. Here is the information from Home Depot: “Below is a summary of our Military Discount policy: At the Home Depot we offer a 10% Military discount on all Regular and Sale priced merchandise with proper military I.D. If an item is on sale, one additional discount may be applied, such as a coupon, 10% off offer or the 10% military discount, however during our promotions where a blanket 10% is offered on all merchandise such as appliances during the recent Memorial Day Event, no additional discount will apply, since an additional 10% has already been taken off. There is a Maximum Military Discount of $500 per purchase. There also may be some restrictions on certain merchandise in… Read more »
Each clerk at HomeDepot is different. I show the Veterans card, it works… show it again the next day and it doesn’t. Went to Lowes, became a member and verify service and now get the discount all the time.
Way to go Lowes!
I USED A PAPER COPY OF MY DD214 FOR YEARS. THEN THEY SAID I NEEDED A HARD COPY (CARD) SO I WENT ON LINE, PAID $69.00 AND GOT A MILITARY CARD ISSUED SHOWING MY DD214 INFORMATION. NOW THEY SAY THEY WILL NOT ACCEPT IT. THEY HAVE A LIST OF THE CARDS THAT THEY WILL ACCEPT AND IT IS NOT ONE OF THEM.
Home Depot picks and chooses what gets a military discount make sure you ask before you go to the store. Lowes however is very generous.
I just tried to compare and order through both of these stores.
Yes, the discount is easier to get with Lowe’s and available online as well. Home Depot does make it more of a battle to get it without an ID.
What I found out today by pitting them against eachother was that; regardless of the discount with Lowe’s, Homedepot was less of a cost without the discount all together for my order of 40 2x4x8 and plywood sheets.
With delivery costs from both, HomeDepot was still the winner with the cost overall with delivery.
Home Depot will not give a military discount for online orders and will not give a credit for the military discount if you order online, then go to store for the credit. Lowe’s will at least do that. Obviously, Home depot does not want this veteran’s business.
I am a retired Army officer & I went to Home Depot & tried to buy some lumber for a project & was told at check out that I could not get my military discount for lumber or building materials. When I got home I checked the Home Depot web site for any information on their military discount & couldn’t find anything so I called Home Depot Customer Care & asked where their military discount policy was at on their website. I was told that it is not on the web site so their policy was emailed to me. All it said was there might be some exclusions. At Home Depot you have no way of knowing what they will give you the discount for until you show up & check out. On the other hand, Lowe’s policy was easy to find on their website & while it listed sources… Read more »
I was just informed that Home Depot will not be accepting the new Choose VA, Veterans ID Card. The manager’s explanation was that it left open to the possibility of too many people abusing the discount.
I have got the 10% discount at Home Depot for many years. Just recently I went to purchase several things from Home Depot that were over 1000.00 and they said that I am no longer eligible for the veterans discount because I am not active, disabled or retired. A VETERN is someone who served in the armed forces and was honorably discharged. Who is Home Depot to say who is a vetern or not. I cancelled both of my Home Depot cards and will never shop there again. If you respect our veterans you will not shop there either. SHAME ON HOME DEPOT.
Home Depot does NOT give veterans a discount only active duty military gets discounts. I have tried using my dL with veteran on it and was denied. I used my DD 214 and was denied. I do not have a VA ID since my clinic is not capable of doing them. I have had 3 cashiers tell me that Home Depot only gives discounts to active military. Therefore I do all my shopping at Lowe’s since they do give discount. It’s a longer drive but worth it.
These stores need to train their employees more on what is and what is not accepted as far as the Military discount goes. But with them changing the rules every other week I guess it would be a little difficult. I used to be able to go into either store and ask for the discount just show my ID card with no problem, I would tell the cashier that my husband was the veteran not me but it didn’t matter but now the rules are that the Vet is the one who has to reg for this privilege (I just read this on the web site this evening) but my husband passed away 3 1/2 years ago so I’m wondering if they will let me sign for the discount. At this point not sure if it is even worth going for it.
Today I went into Home Depot in Janesville, Wi and was denied the Veterans discount. Been going there for years and never had a problem. Today I was told that my old military Id or LIFE MEMBOR VFW card wasn’t enough. After talking with customer service, I was told that that their policy is for disabled vets and 20 year retirees only and that I was eligible on holidays. I left $400 worth of items comprising of cut to length decking boards and already mixed stain at the checkout and left. Today Home Depot lost my business. I’ll spend my money at the local small town lumber yard from hear on out.
I was also denied a military discount at Home Depot Ocala, FL. I showed them my VA card and was told I had to be active duty, disabled or fully retired. Honorably discharged Navy Viet Nam Era vet and no discount. I left the item and went across the street to Lowes and bought the same item and got 10 percent off.
The Home Depot in My area had a very rude worker who was making fun of a disabled veteran. Very disappointing. I shopped there frequently but will now take my business elsewhere.